550

View Trend>
Thuisbezorgd.nl
Order pizza, sushi, Chinese and more online with this free app.
Ratings & Reviews Statistics
Reviews Topics & Entries

Rating

Current Version Ratings
4.4
4.4

138052 ratings

Star Rating
Recent Ratings
5
95223
4
20691
3
9566
2
2669
1
9566

Ratings Trend

Daily Review Trends

Reviews Details

Search
Sticky Reviews: Refers to the reviews displayed directly on the Google Play app details page. To view other reviews, you need to click on "View all reviews" on Google Play.
Rating
Review Content
Release Time

I ordered food more than hour ago and it supposed to delivered 35 min ago. what happened to my order and money I have no idea. I cannot reach to restaurant I cannot get help in app. user experience is terrible filtering is not working properly. I cannot access basket easily.

0 0
Developer Replies Reply Time 07/01/2024

Dear Ugur,
Thank you for your review.
I'm sorry to hear that your order was not delivered. We understand that you wish to receive more information about this. Please send us an email to [email protected], so our customer service team can investigate and take this up further for you.
Kind regards,
Daniel - Team Thuisbezorgd.nl

06/30/2024 04:33:08

Worst support

Developer Replies Reply Time 07/01/2024

Dear Samuel,
Thank you for your review.
I'm sorry to hear that you are unsatisfied with our service. Please send us an email to [email protected], so we can work with you to see how we can improve our service and possibly serve you further with your request.
Kind regards,
Daniel - Team Thuisbezorgd.nl

06/30/2024 01:52:20

Defqon thuisbezorgd was geweldig!

0 0
06/28/2024 20:41:45

After waiting 2 hours for my order I got an email saying they cancelled the order so I won't be having dinner. But they will make it up for me with a TEN PERCENT voucher that expires after ONE WEEK. What a joke of a service, never using it again. I called the restaurant and they confirmed that Thuisbezorgd never even sent them the order and that they do this all the time. Certainly not the first time it happens with me.

1 0
Developer Replies Reply Time 06/25/2024

Dear Joseph,
Thank you for your review.
We are sorry to hear that your order was not delivered and was cancelled after you had been waiting for it for some time. Please send your complaint by e-mail to [email protected]
Kind regards,
Donna - Team Thuisbezorgd.nl

06/25/2024 04:18:09

I really like this app, and I always use it, the only thing I don't like is that the app doesn't show images of items in the resturants' menus.

0 0
06/22/2024 19:25:54

I love how they went maximum Jew and discontinued the voucher codes

06/21/2024 21:32:57

het werkt

0 0
06/21/2024 02:09:48

Impossible to reach customer services. Literally bullying it's users. Way to many notifications. Half if the app doesn't work when you have a Pi-Hole set up (meaning it tracks the f out of your phone for ads). If it was just one of those things I could understand it, but it's the combination that makes me want to call the police on them.

1 0
Developer Replies Reply Time 06/20/2024

Dear Gijs,
Thank you for your review.
We are sorry to hear that you cannot reach us and are receiving unsolicited notifications. We would like to receive your complaint by email at [email protected] to assist you further.
Kind regards,
Donna - Team Thuisbezorgd.nl

06/20/2024 00:53:53

They send you push notifications with promotions even when you have it disabled. Do not respect account preferences.

1 0
Developer Replies Reply Time 06/16/2024

Dear Igor,
Thank you for the review.
We are sorry to hear that you still get messages. We'll look into this issue for you. Please send us a email at [email protected] so that we can help you further.
Kind regards,
Davey - Team Thuisbezorgd.nl

06/15/2024 23:44:45

The app links users to a lot of eateries. However, occasionally there is a lag in updation of the location of the delivery agent which lead to additional waiting time. Also, occasionally, the credit card is not accepted.

06/15/2024 02:39:28
No data yet.No data yet.
Showing results 1 to 10 of 16 reviews
  • 1
  • 2