Hi Vincent L, we apologise for any inconvenience caused. We will need to know more about what hyperlinks you are concerned about - Could we trouble you to drop us an email at [email protected] so that our relevant team can check on what could be the issue? Thank you in advance for your help!

Hi Oon BC, we appreciate your review and apologise for any inconvenience caused. Could we trouble you to drop us an email at [email protected] so that our relevant team can assist you in resolving the issue that you are facing? Thank you!

Hi Theodorus, We have not had this issue reported to us before, and we'd certainly like to assist you and find out more about the situation you encountered. Could you share the details to us by emailing us at [email protected]? And any relevant screenshots would be immensely valuable. Thank you!

Hi Lee Jasmine, we appreciate your review. We understand the frustration that you did not receive your physical card in time for your trip, but fret not - you are still able to use YouTrip overseas, simply add your physical/virtual card into your Google Pay Wallet and you will be able to make payments via paywave overseas. Hope this helps!

Hi Zakir, we appreciate your review and apologise for any inconvenience caused. We understand the frustration when support is not provided to you at an expected time. Could we trouble you to drop us an email at [email protected] with your existing case reference number so that another member of our relevant team can look into your issue? Thank you!

Hi Nana, we appreciate that you left us a review and regret to note this. Could we trouble you to drop us a new email with your existing case reference number to [email protected] so that our relevant team could follow up on your issue? You may also contact us via social media on Facebook or Instagram DMs. Thank you!