Evaluated App
Rating
Review Content
Release Time

  

I cant login to my account. App is already updated. So disappointed

07/08/2024

Seataoo

  

Customer service is rude. Also, when i try to delete my account in the pp, nothing happens. Please fix bug

Developer Replies Reply Time 12/07/2023

Hi, we are sorry that you faced an issue. Could you please share your contact details with us on [email protected] so that we can get in touch with you and resolve the issue.

12/01/2023

  

Paid?

Developer Replies Reply Time 10/16/2023

Hi,
Thank you for your review.
We have a free and a paid version of the App. Our Premium (paid) version opens up more opportunities. You can try it out during the free trial.
You may also wish to choose the free version with less features available. But we are sure you will enjoy the Premium version, it is definitely worth the money!

10/16/2023

   (This review has been deleted)

Not working

Developer Replies Reply Time 10/17/2023

Hi Gerald, thanks for your review and really sorry for the inconvenience. To help you solve the problem, could you please send us your code via “Settings-Feedback”? We will try to scan the code and reply to you later. Thanks in advance.🌹

10/16/2023

Converge ICT Solutions Inc.

  

Edit - Thanks for the response. Issue has been resolved by reinstalling the app. Hope it won't have issues anymore. Thanks

Developer Replies Reply Time 04/29/2023

Hi Gerald! We are sorry that you are experiencing this issue. I can see that your app has already been updated to the latest version, so fixes should have been activated. Have you tried reinstalling the app to see if the problem would still persist? Email us at [email protected] for further assistance.

04/29/2023

SECURITY BANK CORPORATION

  

Updating my rating to 1 again. App always unavailable!! Cant you really make it stable? As if this is just an entertainment app but no, our money is here!!!

Developer Replies Reply Time 02/10/2022

Thank you for your feedback! We want to assist you with your concern. Please describe the issue you experienced here: https://www.securitybank.com/online-banking/help/feedback/. By filling this out, we can have more information to help you. Stay safe!

09/13/2022

  

Wow! So easy to take money but takes 30days to get it back!! Booked a hotel and paid for it, immediately after payment, it said the reservation was canceled due to room not available?! How the heck was I even allowed to book a room that is not available???? Then it takes 30 days for a refund! PLEASE GIVE ME BACK MY MONEY ASAAAAP!

Developer Replies Reply Time 07/15/2022

We apologize for the unpleasant experience, the refund time frame depends on the bank. We may further assist you, please email us at [email protected] with the email subject <#339864> and provide us with your detailed issue, together with the booking ID, guest name, email address, and phone number. We'll look into it for you. Thank you.

07/15/2022

CIMB Bank Philippines, Inc.

  

Changing rating to 5. They fixed the issue. Thank you.

05/28/2022

  

Too many ads

Developer Replies Reply Time 05/13/2022

Thanks for sharing your thoughts; we know ads can be frustrating! We try to show just enough advertising to provide for our team - this is their livelihood. If you'd like to use the app without ads, you can always become a VIP Member! We understand this isn't for everyone, so we like to provide a free version that still supports our developers.

05/12/2022

  

Too many ads

Developer Replies Reply Time 05/13/2022

Thanks for sharing your thoughts; we know ads can be frustrating! We try to show just enough advertising to provide for our team - this is their livelihood. If you'd like to use the app without ads, you can always become a VIP Member! We understand this isn't for everyone, so we like to provide a free version that still supports our developers.

05/12/2022

  

Changing my rating to 1. Poor customer service!!!!!! Cant even explain the breakdown of Spaylater charges! I was told to wait for 48hours, twice, for an email, and still issue unresolved! Why cant they just give it to me on the chat! Maybe they cant because there are hidden charges?!!!!

Developer Replies Reply Time 12/17/2020

We are truly happy to know that you're having an enjoyable shopping experience with us. We promise to continue and improve our services for you. Let us know if you have any questions. We read and reply to every message, so please feel free to reach us anytime. Thank you! 😊

04/07/2022

Intellicare

  

Every time I open the app, I have to log in. Why cant it save the log in? Plus, it sends verification code through email, so its a hassle. The app always gets error too. App slow response. Hope this gets resolved!

Developer Replies Reply Time 03/03/2022

Hi, we apologize for this. Please send us your concern at [email protected] along with the screenshot of the error you receive. This will be handled with utmost priority.

03/02/2022

Intellicare

  

Every time I open the app, I have to log in. Why cant it save the log in? Plus, it sends verification code through email, so its a hassle. The app always gets error too. App slow response. Hope this gets resolved!

Developer Replies Reply Time 03/03/2022

Hi, we apologize for this. Please send us your concern at [email protected] along with the screenshot of the error you receive. This will be handled with utmost priority.

03/02/2022

SECURITY BANK CORPORATION

  

Nakakainis laging unresponsive ang app. Paki ayos naman

Developer Replies Reply Time 02/10/2022

Thank you for your feedback! We want to assist you with your concern. Please describe the issue you experienced here: https://www.securitybank.com/online-banking/help/feedback/. By filling this out, we can have more information to help you. Stay safe!

02/02/2022

Supertree Co., Ltd.

  

Seriously? You removed Ancient God Scroll on Hell 20 when Im already at Hell 19? I have worked months so hard just to get there and now you are going to remove it? It is so unfair to new players. How about an AG scroll compensation? So dissappointed

01/27/2022

Foodpanda GmbH a subsidiary of Delivery Hero SE

  

App is good. However, there should be an option to manually rate the orders. I rarely get surveys when I want to participate. Also, there should be SORT option when searching for food. Like sort by rating, sort by category

08/22/2021

Playrix

  

Could have been a great game if theres no time limit. The items are already difficult to find. In just staring the game and I already find it difficult. Hw much more on higher levels

08/17/2021

Maya Philippines, Inc.

  

Napaka useless. Di ko maactivate account ko dahil duplicate acct daw. Di ko na rin naman maretrieve old account ko dahil nanakaw phone ko.

12/07/2020

AS Watson & Company, Limited

  

Didnt know that they have an app and where you can order online, deliver it to your doorstep. Was amazed how fast the shipment was but got scared as the tracking of order through the app doesnt work(already paid before shipping). Hope they improve this.

Developer Replies Reply Time 12/03/2020

Hi Gerald, it is delightful to hear such positive words and it’s always a pleasure to serve our customers. Your feedback will help us improve further. If you need assistance, please reach out to our Customer Service at https://www.watsons.com.ph/contactUs and let us see how we can help! - Jane

11/28/2020

Google LLC

  

Just changed phones ansd its not working for me. Any issues with Android 10 with One UI?

09/27/2020

VNGGames International

  

Great game. Just fix small fonts

Developer Replies Reply Time 08/20/2020

Sorry about this problem, the performance of the game is a priority for us and something we will continue to optimize

09/12/2020

Nexon (Thailand)

  

World of Bug. Nonesense game. Lesser thrill like other DN games. Frequent maintenence.

Developer Replies Reply Time 03/25/2020

Hi,
Thank you for your feedback and apologized for the inconvenience.
We understand that you might have been frustrated due to the issues.
Also, we will try harder to improve with your regards comment and doing our best to solve the problem.
Please feel free to leave us more opinions via in-game Customer Support.
Thank you
Admin Kanoon

02/28/2020
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