Hi Yousef, we apologize for any inconvenience caused. We'd appreciate it if you could provide us with additional information about your concern. To assist you better, please contact our support team at [email protected]. We appreciate your understanding! Regards, UltraVPN Support Team

Dear user, first of all we recommend to clear the application cache and do a data reset, then select StarGuard or PlanetX protocol through the application settings and try to connect. If the problem persists, please contact [email protected].

Hello Youse. We’d like to know how we can improve your experience to earn a 5-star rating. Please contact us via the in-app 'Feedback' section or email us at [email protected] and mention 'Play Store Reviews' so we can assist you faster.
Sincerely, Nikolas
Customer Support Team

Hello Youse. We're sorry to see your 1-star review. It seems like you might have concerns regarding our service. We'd love to understand more and see how we can improve your experience. Please contact us at [email protected] and mention 'Play Store Reviews' for prompt assistance.
Sincerely, Nikolas
Customer Support Team

Hello! Is there any chance you could explain your review using some more detail? If you had any issues with our service, we'll help you out right away. -L.L.

Hi , Is there anything we can do for you? We noticed that you rate a low star and it's hard for us to know your exact meaning according to your comments. Please give us more details and we will help you. We're waiting for your reply to our email: [email protected]

Hi,
We are really sad to see your ratings for our app. Can you please share detailed feedback about the app at [email protected]? We assure you that we are working really hard to provide you the best of experience.

Здравствуйте, мы понимаем неудобства рекламы, но реклама необходима, чтобы бесплатный сервис VPN был доступен бесплатно, если досмотреть одну рекламу до конца, то следующая появится не раньше, чем через 6 часов или 6 подключений. Всегда есть возможность приобрести VIP без рекламы.

Hi Yousef, thanks for your review. Surfshark is a paid VPN service, however, we offer a 7-day trial on app stores and a 30-day money-back guarantee for plans bought through our website. Therefore, you can test out our service before making a commitment. If you have any questions - feel free to let us know at [email protected].

Hello, thank you for taking the time to leave a review. if you explain what you liked or disliked or what kind of issue you encountered, we will be able to know what we should work on in priority to make Million Lords better for everyone! Don't hesitate to add more details to your review!

Sorry to hear that. Unfortunately, we can only endure the blockage operated by certain countries as EAU. This is completely beyond our control...

Our apologies for the unpleasant experience. Please let us investigate the booking issues. Kindly email the case details to us at [email protected] and include the case number #765118 in the subject. We'll get back to you soon. ^Sara

Hi again, Yousef. In that case, if it continues to occur after following the recommended steps, we suggest visiting our Help Center (goo.gle/2Sr1o47) or visit our Community Forum (goo.gle/3hjjwp5).

Hello Dear User, thanks for your feedback! We still have free trials that you might like.