Evaluated App
Rating
Review Content
Release Time

  

Misleading advertisements and a lack of support. Showing penthouse rooms and getting their most basic room. Support says sorry there's nothing more we can do.

07/04/2024

Formula One Digital Media Limited

  

Trash app. Sign in does not persist, so when you go into a different app and come back, you have to sign in again. All this just to see some real time data on qualifying. This sport puts up so many walls which prevent people from enjoying it. Off to buffstreams or markystreams I guess!

06/22/2024

  

You cancel a ride, you get charged $5. Driver cancels a ride, you get told to eat it and enjoy it.

04/19/2024

  

In 2022 I was sold fake tickets. It took weeks to get a refund and I had to somehow prove I was unable to attend. Incredible response from these thieves. Today I try to list some tickets, the website just deletes my listing each time with no rationale. Customer support is non existent copy and paste robots.

03/05/2024

Telstra Limited

  

Purchasing prepaid through the app with esim is impossible, it has never worked. Multiple attempts throughout the years, the process is completely broken. Telstra support are morons, so the only answer is to go into a store. What's the point of offering and allowing someone to purchase esim through the app if you cannot and do not support it.

Developer Replies Reply Time 02/11/2024

Hi Tom, Sorry to hear that you are having some difficulties making a purchase in the app. we're here to help! If you have already tried reinstalling the app, and logging out and back in, please get in touch via tel.st/MyTfeedback our team can assist you. Thanks, Sweeney

02/11/2024

  

They keep spamming me with promotional / sales notifications. I want notifications turned on for account related notifications, but they offer no way to customize.

12/28/2023

Foodora Austria GmbH

  

Customer service is awful. Driver forgot half my order, support wouldn't refund the tip or delivery fee. I'm not going to a tip a driver who doesn't take 30 seconds to verify the order and I'm not paying delivery for half a meal. Support here told me to email them then just ignores the email. High prices - marking up the restaurant prices by €4 on a noodle dish!

06/18/2023

Wahoo Fitness

  

Buggy app, buggy product, very little customer service. They write back, they just never do anything about the problems.

04/24/2023

Telstra Limited

  

It's hard to believe the AFL have let Telstra deliver 20 years of completely awful experience on the website and app. Mobile website doesn't even have scores on the front page!

03/19/2023

Telstra Limited

  

It's been 30 years and these muppets still haven't figured out what Customer or User Experience is.

Developer Replies Reply Time 02/08/2023

Hi Tom, thank you for reaching out to us. Please let us know if there is anything in particular we can help you with, you can message us in the 'Get help' tab of the app. If you need assistance with the app, please send some details of the issue via tel.st/MyTfeedback Thanks, Han

02/07/2023

  

Sold fake tickets and can't get support from StubHub. Where's my refund?

10/30/2022
NFL

NFL Enterprises LLC

  

If I tasked you with building a worse app, could you? It's incredibly slow and impossible to find anything you actually want. Scores from last night game? Oh they are way down the bottom. But let me fill 75% of the screen with ads for videos and highlights. Player stats? Nah, go somewhere else.

09/30/2022

Comelit Group S.p.a.

  

This app is trash. Half the calls don't even make it to the app, then the other half send a notification and nothing happens - you never see the actions to let the person in or answer the call. Unreliable and awful user experience.

Developer Replies Reply Time 07/21/2022

Hello Tom, we apologize for the frustration this has caused you. Please contact our support team so they can help assist you and fix the problems you are experiencing with your system. Here you can find all the info: https://pro.comelitgroup.com/technical-assistance. Comelit Staff

07/20/2022

BKK Budapesti Közlekedési Központ

  

Apparently cannot buy tickets for other people you're travelling with. Got a fine from a super rude and unreasonable ticket inspector despite having multiple tickets purchased

Developer Replies Reply Time 07/13/2022

Dear Tom! Thank you very much for your feedback, we are constantly improving our application, we will forward your insights to our colleagues! We hope that after the improvements you will be more satisfied with the service.

07/13/2022

Google LLC

  

Setting up a Chromecast is the buggiest, most unreliable process ever.

06/21/2022

Superpedestrian

  

Can't turn off spammy promotional notifications, the setting in the app means absolutely nothig. Support hasn't responded in 8 weeks to my inquiry. Don't bother, the app sucks, is spammy and support doesn't exist.

06/03/2022

Superpedestrian

  

Can't turn off spammy promotional notifications, the setting in the app means absolutely nothig. Support hasn't responded in 8 weeks to my inquiry. Don't bother, the app sucks, is spammy and support doesn't exist.

06/03/2022

Airside Mobile Inc.

  

ORD no longer accepts mobile passport, but you wouldn't know it when using this app. Neither does LAX now, this app is a joke!

12/28/2021

SHARENOW GmbH

  

Customer support takes weeks to respond. If you have a foreign drivers license the app says to email them, which I've done, then the customer support team says to use the app. They have no idea what's going on. Can't change phone number, doesn't recognize or accept my driver's license number. Looking forward to waiting two months to hear back from support!

10/19/2021

SHARENOW GmbH

  

Customer support takes weeks to respond. If you have a foreign drivers license the app says to email them, which I've done, then the customer support team says to use the app. They have no idea what's going on. Can't change phone number, doesn't recognize or accept my driver's license number. Looking forward to waiting two months to hear back from support!

10/19/2021

  

Not official app

09/14/2021

   (This review has been deleted)

Doesn't even progress past the loading screen

09/12/2021

Logitech Europe S.A.

  

Garbage. They force you to use the app in order to use the speaker. You have to open this trash app every time you want to use the speaker and set the EQ, the speaker won't remember it. Returning the speaker, won't be buying UE products again with these questionable user experience and product decisions.

07/21/2021

  

There's no way to turn off their spam and promo notifications. Notification settings are meaningless.

11/01/2020

   (This review has been deleted)

These guys will pass your contact details onto dozens of dealerships who will continually hound you via text, calls and robocalls. They are totally happy to create a spam factory at your expense, or anyone elses for that matter - just enter a random phone number and the dealerships will harass that person without any verification!

01/08/2020

Charter/Spectrum

  

Doesn't work, just closes and says something went wrong

Developer Replies Reply Time 12/08/2019

Hi Tom. We are sorry to hear you are having this experience. We would like to investigate this with you. If you will please contact us directly on Facebook (https://www.facebook.com/Spectrum/) or on Twitter (https://twitter.com/ask_spectrum).  When contacting us, please reference My Spectrum App review.   ^JR

12/08/2019

Casper Sleep Inc

  

App is buggy. No updates in nearly 5 months. Complaints about the fact you can't set different wakeup schedules based on the day have been ignored since the light was released. It would take minimal effort to make this product much better. I've gone back to my smart bulb for an alarm due to the fact Casper can't be bothered to provide basic functionality.

11/27/2019

Casper Sleep Inc

  

App is buggy. No updates in nearly 5 months. Complaints about the fact you can't set different wakeup schedules based on the day have been ignored since the light was released. It would take minimal effort to make this product much better. I've gone back to my smart bulb for an alarm due to the fact Casper can't be bothered to provide basic functionality.

11/27/2019

  

no way to disable spammy notifications

02/13/2019

Voxelight LLC

  

The app is as reliable as the the creators of the product; it's poorly
designed and doesn't deliver what it promises.

08/06/2018
No data yet.No data yet.