Agoda strives to provide the best partner service experience always. We are sorry to hear that we could not meet your expectations, and we want to make it right. We will look into this right away. I appreciate your patience. Thank you.

Hi there, thank you for your review & we're sorry to hear about the unpleasant experience. If you are still facing the same issue, please drop us a message with more details in the Mailbox. Step 1: Login to CIMB Clicks Web Step 2: You can find the mailbox at the top right corner next to the logout button. Thank you.