Thank you for the feedback. We understand the challenge can be tough. We're constantly working to balance difficulty and fun. If you have suggestions or need tips, feel free to reach out. Your enjoyment is our goal!

We're sorry to hear you're finding it challenging. Your feedback is valuable to us.

Hello, thank you for your message. I'm sorry to hear you're having trouble with the app, this shouldn't be the case. If you email [email protected] with more information about the issue, we'll look into it in detail and send you some troubleshooting tips and resources to try to resolve it.- Francisco

Thanks for reaching out! We're sorry to hear about the freezing issue you've encountered. We'll be happy to look into this. Please email us at [email protected] with including your device information and the content that you were watching to further investigate.

Many thanks for bringing this matter to our attention! We are very sorry we failed to meet your expectations. 🙏 Could you please contact us at [email protected] and tell us more about the problem so that we can investigate it?

Thanks for your thought-provoking suggestion. We are all ears to any opinions from you. We've added your advice to our list. And we will constantly be working hard to make it real. So stay tuned.