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MGL MY.COM (CYPRUS) LIMITED

  

Had the app for years and suddenly cant access the app. I have had a new phone and tried to log into the app. It askes to verify my phone number but when then says error has occurred. Not sure how I'm supposed to access my emails now.

Developer Replies Reply Time 07/02/2024

Hello! Thanks for your comment. The answer to your question can be found on our help page: https://help.my.com/app_android/faqs

07/02/2024

  

Everytime I open the app it gets stuck on welcome page. The app doesn't actually open to the main page. Just has a pink box with a name in it bouncing around telling me there's over 30,000 names (that I can't even access). Tried to reinstall and the same thing happens.

Developer Replies Reply Time 11/04/2023

Hello, There is a bug for some random users but the new version will solve it. It's not officially available but you can access it through the beta version (after registering on the play store page). You can contact me if needed at [email protected]

11/04/2023

QVC, Inc.

  

I can't add any items to my basket. I thought it was because i wasn't signed in so i tried to log in but it won't let me log in on on the app at all. It doesn't even give me the option to put a password in and won't move passed my email address. No update available and I tried re-installing with no luck!

08/16/2023

  

When I get to level 3 it asks me to update my solitaire through app store. When I do this it loads another app onto my phone so I end up with 2 solitaires. If I delete one it takes me back to this solitaire and repeats the update request once you get to level 3. Ended up deleting.

Developer Replies Reply Time 07/17/2023

Hi, sorry about this issue. Could you please kindly take a screen recording or a video regarding the whole process of the issue, and send it to [email protected]? It would be very helpful for us to locate the issue and make the game right for you. Thank you very much for the support! :-) - Sunny

07/17/2023

  

Randomly got logged out of the app. Eveytime I log in now it states my information is incorrect but I can log in perfectly fine on the website. The most frustrating thing is the website continuously promts you to get the app which doesn't even work.

Developer Replies Reply Time 02/07/2023

Hello and thank you so much for taking the time to review our app. There has since been an update/fixes with some bugs such as the log in issue. Please delete and re install the app and you should now successfully be able to log in. If this does not work please contact our customer care team at [email protected]. The Sephora App Team

02/06/2023

  

I cant log in at all. Keeps telling me to uninstall and reinstall.

Developer Replies Reply Time 01/22/2022

Hi TJ, if you can please get in touch with the team on Facebook or Twitter, they'll be more than happy to look into this for you, and get the app back up and running

01/22/2022
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