Sorry for the unpleasant experience you had with our app. Could you please update your app to the latest version and see if it would fix the issues you are facing?

Sorry to know Pacer is not working well for you. May I have more details of this issue? We would like to investigate and to fix it asap. Please email us at [email protected], with screenshots related. Our technical team will look into it specifically and respond soon. Many thanks for using our app!

Thanks for the feedback. The calorie computation is based on the biometric information (gender, height, and weight) in your profile. Please check them on your Pacer App. If you have any questions, please feel free to contact us at [email protected]. Thank you for using Pacer.

Hi Willie, sorry for the inconvenience. This may be due to a bug in our app. You can send us an email via the "My Profile - Feedback" page with a detailed description of the problem. Our development team will carefully review your feedback email in order to quickly resolve the issue. Thanks.

Sorry for the trouble and the inconvenience. Pacer needs to always stay active at the device background to count steps consistently. There are some settings to avoid it being shut down. Please email us at [email protected], with more details related. Our team will look into it specifically for you, and respond soon. Many thanks!

Thank you for your feedback. Pacer pulls the built-in sensor readings when it is installed on the phone. So you saw the step counts when you first entered the Pacer App - they are the steps picked up by your phone on that day. Hope it helps. If you have any questions, please contact us at [email protected]. Thanks.

Sorry for the trouble and the inconvenience. Pacer needs to always stay active at the device background to count steps consistently. There are some settings to avoid it being shut down. Please email us at [email protected], with more details related. Our team will look into it specifically for you, and respond soon. Many thanks!

Sorry for the trouble and the inconvenience. Pacer needs to always stay active at the device background to count steps consistently. There are some settings to avoid it being shut down. Please email us at [email protected], with more details related. Our team will look into it specifically for you, and respond soon. Many thanks!

Sorry for the trouble and the inconvenience. Pacer needs to always stay active at the device background to count steps consistently. There are some settings to avoid it being shut down. Please email us at [email protected], with more details related. Our team will look into it specifically for you, and respond soon. Many thanks!

Hi Willie, sorry about this. We are aware that some users are experiencing system limitations, which may cause you inconvenience. You can go to the "My Profile" page and click on the "How to fix..." option. If this does not help, please send us a feedback email detailing the problem.

Hi Willie, we are really sorry for the problem you encountered.
Could you please send us a feedback email with the description of your problem via "Profile--Feedback"? This will help us a lot to locate and fix the bug.
Looking forward to your reply.

Sorry to know Pacer is not working well for you. May I have more details of this issue, please? We would like to investigate and to fix it asap. Please email us at [email protected], with screenshots related. Our technical team will look into it specifically and respond soon. Many thanks for using our app!