Hello! We apologize for any inconvenience caused. To expedite our support, can you provide us with your registered email account and a screenshot of your order details. This information will help us investigate and address the issue effectively.You can send more details at [email protected]. Have a nice day! :)

Hello there! You can call our Customer Service Hotline to assist you regarding this for Smart/Sun/TnT Subscribers : 09073011677 and for Globe/TM : 09458259535 Thank you!