Hello,
We apologize for the issues you encountered with your skin color determination. It is important to us that our app produces high quality and accurate results for all users.
There is now a "Set Identity" feature in the app. After selecting a filter and uploading your photo/video, you need to select a few parameters:
-sex
-age
-race
This way the AI will determine your identity more correctly and the result will be better.
If necessary, please contact our support team at [email protected] with details of the specific issues you are experiencing, including examples if possible. This information will help us better understand the issue and work to improve our algorithms to produce more accurate results.
Your feedback is invaluable as we strive to improve our app and make it more user-friendly for everyone.
Thank you for your understanding and patience.
All the best from the Glam team!