Elmataron's history reviews on App Store

Evaluated App	Review Content	Release Time
Glam: AI Art Video Generator Glam Labs, Inc.	Pay extra for processing? I DL this program just out of curiosity, I’m a bit disappointed I had to pay extra for processing, on top with a subscription fee. I’m dumping this program. Developer Replies Reply Time 06/19/2024 Hello, We’re sorry to hear that your experience with our app has not met your expectations, particularly regarding the additional costs. We understand that the need for extra payments on top of a subscription fee can be frustrating. The additional costs are due to the significant computational resources required for high-quality AI processing. However, we understand this model might not work for everyone, and your feedback is essential as we strive to improve our service. If you have any questions or need further assistance, please contact us directly at [email protected]. We value your feedback and are committed to finding ways to enhance the user experience. Thank you for trying our app and sharing your thoughts with us. We hope to improve and provide a better experience in the future. Have a good day from the Glam team!	06/17/2024
NordVPN: VPN Fast & Secure Nordvpn S.A.	Connectivity issues I’m having connectivity issues, it slows down while using Nord VPN via WiFi. Developer Replies Reply Time 04/21/2024 Hello. Please note that your connection speeds depend on various factors. You are more than welcome to reach our customer support team at support.nordvpn.com, and they will check on the best configuration for you individually. - K.S	04/19/2024
Final Cut Pro for iPad Apple	Zooming into video and a fee for tutorials. Adding video clips with transition was rather easy. However, I could not zoom in and pan a video clip. I looked into YouTube tutorials, followed their instructions……and the program will not allow me to zoom into a video clip. I tried the help section, and it linked me to a website with video tutorials. Most of it was locked out, it required you to purchase it. WOW, purchase a video tutorial in how to run this program. Well, I immediately canceled the subscription. Very lame to have subscription and requires a fee to view the entire video tutorial.	10/11/2023
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Glam Labs, Inc.

Pay extra for processing?

I DL this program just out of curiosity, I’m a bit disappointed I had to pay extra for processing, on top with a subscription fee. I’m dumping this program.

Developer Replies Reply Time 06/19/2024

Hello,
We’re sorry to hear that your experience with our app has not met your expectations, particularly regarding the additional costs. We understand that the need for extra payments on top of a subscription fee can be frustrating.
The additional costs are due to the significant computational resources required for high-quality AI processing. However, we understand this model might not work for everyone, and your feedback is essential as we strive to improve our service.
If you have any questions or need further assistance, please contact us directly at [email protected]. We value your feedback and are committed to finding ways to enhance the user experience.
Thank you for trying our app and sharing your thoughts with us. We hope to improve and provide a better experience in the future.
Have a good day from the Glam team!

06/17/2024

Nordvpn S.A.

Connectivity issues

I’m having connectivity issues, it slows down while using Nord VPN via WiFi.

Developer Replies Reply Time 04/21/2024

Hello. Please note that your connection speeds depend on various factors. You are more than welcome to reach our customer support team at support.nordvpn.com, and they will check on the best configuration for you individually. - K.S

04/19/2024

Apple

Zooming into video and a fee for tutorials.

Adding video clips with transition was rather easy. However, I could not zoom in and pan a video clip. I looked into YouTube tutorials, followed their instructions……and the program will not allow me to zoom into a video clip.
I tried the help section, and it linked me to a website with video tutorials. Most of it was locked out, it required you to purchase it. WOW, purchase a video tutorial in how to run this program. Well, I immediately canceled the subscription. Very lame to have subscription and requires a fee to view the entire video tutorial.

10/11/2023