ALICE is an operations system for every department of your hotel, connecting your staff and your guests. As a guest of an ALICE hotel, you can use this app to connect with any hotel department at any time. With the ALICE Guest App, you can: • Make requests - order room service, book a spa appointment, request a wake up call - to any department, before and during your stay, all at the push of a button. • Real-time chat with every department, before, during and after your stay. • Receive updates on the progress of your requests.