My GTPL App –The robust mobile app is your one-stop destination for managing your GTPL Cable TV and Broadband account, recharge, and much more. It gives you a fast & secure method to manage your Cable TV & Broadband accounts. With My GTPL Mobile App now you can do: Highlights: • View the detailed status of your cable tv and broadband account, including account balance, pack/plan subscribed, validity, recharge due dates, payment history, and much more. • Use the TV program search function lets you search easily your favourite tv shows, programs, movies, channels, and a lot more so that you can decide what to watch. • Use the Movie guide gives you a single view of all movies scheduled for the day as well as for the next 7 days so that you can enjoy movies/shows of your choice and never miss a show. • Browse channel schedule through TV Listings available on your subscribed pack which enables you to plan your entertainment your way. • Raise, and track service requests through the MyGTPL app. • Renew your GTPL account online through the app in a hassle-free way. • Stay tuned to exciting cable tv and broadband offers. Exclusive Cable TV Service Features - what is available in this App (Available for direct GTPL subscribers only): • View your account details regarding your subscribed cable tv package. • View your NUID/Set Top Box ID/account ID, account balance, validity, renewal due dates, payment history in one go. • View details of Package subscribed and add, drop, and modify your subscription packs. • Renew your subscription or change to alternative cable tv packages available • View your payment/billing history • Quick Pay/Recharge for your account or friends/family (set-top Box details required) • View the history of payments made and download the receipt instantly. • Frequently Asked Questions to enable you to find solutions for set-top box-related issues. • Raise a new complaint/query ticket and track all the service requests. • View status of complaints made by you including closed and open tickets • Download your e-Customer Application Form for raising a new connection request. • Update your contact details in case of any changes. Exclusive Broadband Features - what is available in this App: • View your account details related to your broadband services. • View your Broadband user ID, account balance, data usage, validity, renewal due dates, payment history in one go. • View your billing/payment history • Renew/top up your account • View history of payments made • Reset your MAC address • Frequently Asked Questions to enable you to find solutions for broadband-related issues. • Raise a new complaint/query ticket and track all the service requests. • View status of complaints made by you including closed and open tickets • Update your contact details in case of any changes GTPL Support: We’re committed to keeping you connected. If you need assistance with your new connection, renewal, offers, bill payments - you can quickly access our 24/7 support on WhatsApp number – 82000 92000. Simply send us a Hi on GTPL WhatsApp chat support number OR visit this URL- https://wa.me/+918200092000?text=Hi Feedback: We are keen to constantly improve our services and make your app experience better. And we welcome any feedback or suggestions from you. Do write to us on the email: [email protected] for any support. This App is available for devices with IOS version 11 and above.