Hello, you might have subscribed to the free trial plan of SnapEdit. The PRO plan will be automatically renewed if you do not proactively cancel the plan before the renewal date. This applies to all plans, including the free trial version. And to subscribe to the PRO version or the free trial, you have to set up and agree to subscribe. To cancel the automatic payment, please cancel your subscription.

Hello, thank you for your feedback. SnapEdit uses the device's memory to store temporary images with the purpose of making the application run faster, consuming less cellular data from the user. You can delete the app and reinstall it without losing your PRO account, then the used memory will be cleared. Our developers will add the feature to clear cache and limit the maximum amount of memory used by the application in the next update. Sorry for any inconvenience this may cause you.

Dear user, can you explain in more detail the problem you have faced while using the application? If it is possible, please send us a screenshot or a video recording of your problem via email at [email protected]. We will fix it as soon as possible. Thank you.