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Direct Energy Account Manager
Manage your energy anywhere
Version History
Update Comparison
App Status
  • Earliest Version Launch Date Globally
    09/14/2013
  • Latest Version
    9.4.0
  • Time Since Latest Version
    2days6Hour
  • Total Updated Versions (last 1 year)
    13

Version Timeline

Hover over "Icon" to view updates. Click "Icon" to view comparison
Version History
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Version History

  • Version9.4.0
    07/15/2024
    Size:179.98M

    Manage your energy anywhere

    Update Log

    We have added new features along with minor enhancements to improve the in-app experience.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is available for Texas and Northeast/ Midwest customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more. Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.
    Key Features:
    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, Ford Mustang EV models) and Google Nest Thermostat*
    5. Find your utility contact information to report an outage
    6. Give us feedback to improve your app experience
    7. Explore the app in dark theme/ dark mode*
    8. View our FAQs and contact us through phone, chat, or email
    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.3.0
    04/27/2024
    Size:194.02M

    Manage your energy anywhere

    Update Log

    We have upgraded the user experience and improved user security.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is available for Texas and Northeast/ Midwest customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more. Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.
    Key Features:
    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, Ford Mustang EV models) and Google Nest Thermostat*
    5. Find your utility contact information to report an outage
    6. Give us feedback to improve your app experience
    7. Explore the app in dark theme/ dark mode*
    8. View our FAQs and contact us through phone, chat, or email
    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.2.0
    03/12/2024
    Size:168.44M

    Manage your energy anywhere

    Update Log

    We have added new features to improve the in-app experience.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more. Log in with the same username and password as your Direct Energy Online Account Manager.

    *Some app features are not available in all markets.
    Key Features:
    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    5. Link your electric vehicle (Tesla, Jaguar, Ford Mustang EV models) and Google Nest Thermostat*
    6. Find your utility contact information to report an outage
    7. Give us feedback to improve your app experience
    8. View our FAQs and contact us through phone, chat, or email
    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.1.2
    02/26/2024
    Size:167.71M

    Manage your energy anywhere

    Update Log

    Minor enhancements to improve the app experience.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is now available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more.
    Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.

    Key Features:

    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, and Ford Mustang Models)*
    5. View our FAQs and contact us through phone, chat, or email

    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.1.1
    02/07/2024
    Size:167.69M

    Manage your energy anywhere

    Update Log

    Minor enhancements to improve the app experience.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is now available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more.
    Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.

    Key Features:

    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, and Ford Mustang Models)*
    5. View our FAQs and contact us through phone, chat, or email

    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.1.0
    02/05/2024
    Size:167.67M

    Manage your energy anywhere

    Update Log

    Minor enhancements to improve the app experience.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is now available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more.
    Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.

    Key Features:

    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, and Ford Mustang Models)*
    5. View our FAQs and contact us through phone, chat, or email

    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.0.1
    12/13/2023
    Size:157.81M

    Manage your energy anywhere

    Update Log

    Reintroducing the Direct Energy East App!
    We have reinstated the App experience for our customers in the Northeast and Midwest with new UX and enhanced functionality.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is now available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more.
    Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.

    Key Features:

    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, and Ford Mustang Models)*
    5. View our FAQs and contact us through phone, chat, or email

    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version9.0.0
    12/12/2023
    Size:157.81M
    Update Log

    Reintroducing the Direct Energy East App!
    We have reinstated the App experience for our customers in the Northeast and Midwest with new UX and enhanced functionality.

    Screenshots
    App Description

    The Direct Energy App provides easy access to all account information at your fingertips. The app is now available for Texas and Northeast customers. You can monitor your usage, renew plans, earn referral rewards, pay your bill, and more.
    Log in with the same username and password as your Direct Energy Online Account Manager.
    *Some app features are not available in all markets.

    Key Features:

    1. Easily pay your bill and set up autopay*
    2. View, renew, or change your electricity and natural gas plans*
    3. Monitor your energy usage by month and year
    4. Link your electric vehicle (Tesla, Jaguar, and Ford Mustang Models)*
    5. View our FAQs and contact us through phone, chat, or email

    Visit directenergy.com/app to learn more about the Direct Energy app.

  • Version8.5.0
    11/01/2023
    Size:140.57M
    Update Log

    Minor enhancements to improve the app experience.

    Screenshots
    App Description

    Our enhanced features help you better manage your account from your fingertips. You can easily monitor your usage, renew your plan, earn referral rewards, pay your bill and more!
    GETTING STARTED IS SIMPLE:
    1. Download the app. It's free
    2. Log in with the same username and password as your Direct Energy Online Account Manager.
    3. Activate PIN or biometric authentication for easier and more secure access.
    4. Once you're logged in, start exploring all the app has to offer.

    MANAGE YOUR ACCOUNT LIKE NEVER BEFORE
    ENJOY A UNIQUE APP EXPERIENCE
    Our app has a modern look and feel. With just a few clicks, you can tailor the app to your needs by hiding or showing any of the tiles that are displayed on the dashboard.

    EASILY PAY YOUR BILL
    You can easily make one-time payments through the app, enroll in AutoPay and never miss a due date and set up Paperless Billing to reduce clutter.

    TAKE CONTROL OF YOUR ENERGY USAGE
    You can view daily, weekly, monthly, or yearly usage and compare it to the previous period in just a few taps. 

    KEEP TABS ON YOUR REFERRALS
    Get a $50 bill credit for every friend you refer who becomes a Direct Energy customer -- your friends will get one too! Plus, you can easily track your rewards. 

    EASY TRANSFER SERVICE 
    Select a plan, schedule move dates and complete the transfer

    EASY, QUICK AND SECURE ACCESS
    Keeping track of paper documents can be a hassle and that's why you can easily find information about your plan, account and more in just a few taps.

    SWITCH BETWEEN MULTIPLE ADDRESSES AND ACCOUNTS: 
    If you have multiple service locations, it's now easier than ever to access them. With a single login, you'll be able to switch between all the service locations in your account.

    WE’RE HERE TO HELP
    Your feedback matters: Help us improve your app experience.
    Visit directenergy.com/app to learn more about the Direct Energy app. Please note that currently the Direct Energy app is only available to customers in Texas.
    If you need assistance, please contact us via online chat or 1-888-305-3828, 7am to 10pm CT, 7 days a week.

  • Version8.4.1
    10/10/2023
    Size:139.61M
    Update Log

    Minor enhancements to improve the app experience.

    Screenshots
    App Description

    Our enhanced features help you better manage your account from your fingertips. You can easily monitor your usage, renew your plan, earn referral rewards, pay your bill and more!
    GETTING STARTED IS SIMPLE:
    1. Download the app. It's free
    2. Log in with the same username and password as your Direct Energy Online Account Manager.
    3. Activate PIN or biometric authentication for easier and more secure access.
    4. Once you're logged in, start exploring all the app has to offer.

    MANAGE YOUR ACCOUNT LIKE NEVER BEFORE
    ENJOY A UNIQUE APP EXPERIENCE
    Our app has a modern look and feel. With just a few clicks, you can tailor the app to your needs by hiding or showing any of the tiles that are displayed on the dashboard.

    EASILY PAY YOUR BILL
    You can easily make one-time payments through the app, enroll in AutoPay and never miss a due date and set up Paperless Billing to reduce clutter.

    TAKE CONTROL OF YOUR ENERGY USAGE
    You can view daily, weekly, monthly, or yearly usage and compare it to the previous period in just a few taps. 

    KEEP TABS ON YOUR REFERRALS
    Get a $50 bill credit for every friend you refer who becomes a Direct Energy customer -- your friends will get one too! Plus, you can easily track your rewards. 

    EASY TRANSFER SERVICE 
    Select a plan, schedule move dates and complete the transfer

    EASY, QUICK AND SECURE ACCESS
    Keeping track of paper documents can be a hassle and that's why you can easily find information about your plan, account and more in just a few taps.

    SWITCH BETWEEN MULTIPLE ADDRESSES AND ACCOUNTS: 
    If you have multiple service locations, it's now easier than ever to access them. With a single login, you'll be able to switch between all the service locations in your account.

    WE’RE HERE TO HELP
    Your feedback matters: Help us improve your app experience.
    Visit directenergy.com/app to learn more about the Direct Energy app. Please note that currently the Direct Energy app is only available to customers in Texas.
    If you need assistance, please contact us via online chat or 1-888-305-3828, 7am to 10pm CT, 7 days a week.

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