My Midvaal app brings the service to the citizens of Midvaal municipality in their hands through mobile technology. It provides a tool for enabling citizens to improve their community by reporting issues, as well as a platform for greater engagement and communication with the municipality and its representatives -Report complaints via the app -Track complaints and receive notification status updates -Search and Engage with Midvaal leaders -Search and view suppliers details -Receive broadcast messages and surveys -View responses to the frequently asked questions by Midvaal citizens