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Rating	Review Content	Release Time
	Never got what I paid for By hsum xnku I pad for a monthly subscription but I could never do anything but use it in free mode. I tried signing out and then back in and I also tried removing and reinstalling the app but when I would try to sign back in I would receive a message saying that another user with the same email has a subscription ? Also there is no way to reach tech support . Developer Replies Reply Time 06/25/2024 Hi there, We're very sorry to hear about this. Would you please reach out to us at [email protected] and let us know this is in reference to a review on the App Store, so we can look into this issue further for you? Thanks for your patience.	06/23/2024 22:00:03
	Blank results By hosaiphone I type my question and I always get nothing back .. why? Developer Replies Reply Time 06/24/2024 Hi there, Sorry to hear you're not receiving responses. Would you please reach out to us at [email protected] and let us know that you are contacting us in response to a review you left on the App Store, so we can track this issue? Thanks for your patience.	06/23/2024 05:40:37
	Tried to buy pro but kept free features By Iphone User 011235 Doesn’t upgrade to pro account despite wasting $20, says I already have a pro subscription even though account is stuck on free mode. I emailed support but no one replied had to get a refund from Apple since app charged me but didn’t provide premium subscription. Developer Replies Reply Time 06/17/2024 Hi there, So sorry to hear about the trouble you've been having with your YouPro subscription. If you can reach out to us at [email protected], we can help you troubleshoot and resolve this. Thanks for your patience.	06/18/2024 11:29:14
	Tried to buy pro but kept free features By Iphone User 011235 (This review has been deleted) Doesn’t upgrade to pro account despite wasting $20 Developer Replies Reply Time 06/17/2024 Hi there, So sorry to hear about the trouble you've been having with your YouPro subscription. If you can reach out to us at [email protected], we can help you troubleshoot and resolve this. Thanks for your patience.	06/14/2024 15:33:02
	Subscription Doesn’t Carry Over By Davis Lane You.com offers a great service. Instant access to all the premium models at a fraction of the cost. The iOS app is a disappointment though. Why? I have a You Pro subscription on the desktop/web app. When I log into the iOS app with my email, it says I’m on the free plan and locks premium features. Will update to five stars when this is fixed. Developer Replies Reply Time 06/17/2024 Hi there, I'm sorry to hear you're having trouble with your YouPro subscription on the iOS app. If you can reach out to us at [email protected], we can look into this further for you and help you troubleshoot it. Thanks for your patience.	06/12/2024 14:18:55
	How can the app be so buggy? By QwertyKeys42 (This review has been deleted) I have noticed two main issues with the system. The first problem is that it frequently loses its connection, and the second issue is that it intermittently fails to copy content. However, the web interface has become more dependable now. Developer Replies Reply Time 06/13/2024 Hi there, thank you very much for the feedback, I will share it with the team. If you can reach out to us at [email protected], we would be happy to help troubleshoot the issues you're having with the app. Thanks for your patience.	06/11/2024 22:54:24
	Non existent customer service. By Blashie I'm extremely disappointed with the lack of support. I've paid for a subscription that I never received. This is a huge issue and not like something I've ever experienced from an app. Developer Replies Reply Time 06/10/2024 Hi there, I apologize for the poor experience you've had. We currently have a relatively small support team and aren't always able to respond right away. But we always do our best to reply as soon as we can. Since we don't have your email address, would you mind reaching out to us one more time at [email protected], so we can help resolve this issue for you? Thanks for your patience.	06/08/2024 04:47:15
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