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Proton Drive: Photo Backup
Securely Backup Your Memories
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Rating

Current Version Ratings
3.95
4

291 ratings

5
169
4
40
3
22
2
21
1
39
All Version Ratings
3.97
4

292 ratings

5
171
4
40
3
22
2
21
1
38

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Sticky Reviews: Refers to the reviews displayed directly on the App Store app details page. To view other reviews, you need to click "View all" in the App Store.
Rating
Review Content
Release Time
Great app (Best encrypted cloud service)

By AdrianMD12   

I highly recommend this app, I understand some bugs are still being ironed out however you can't dismiss the fact that it's a cloud service that uses strong encryption methods that ensure protection over your files. I put complete trust in this app due to the zero knowledge encryption and other strong encryption methods. 10/10 recommend even though it's still under heavy development.

07/11/2024 22:50:49
Need a SEARCH function

By pttheavyuser   

Need a SEARCH or FIND function to locate the file(s) so badly…

07/11/2024 04:48:31
Overall good, up and coming features

By Ujdjeaujsji„   

File management is good. Photo backup needs developed more. Look at PhotoSync for inspiration. To backup photos on iOS means backing up potentially 5 files+. Photo, edited version, live .mov, edited live .mov, and the AEE file which’s I believe tracks the changes.
On top of that there needs to be delta detection to backup edits and metadata changes that happen after upload.
Maybe Proton and PhotoSync can collaborate to add Proton drive support into Proton photo backup.

Developer Replies Reply Time 07/10/2024

Thank you for sharing your feedback with us! We've passed it along to our team internally, so it can be taken into future consideration. If you have any additional suggestions for us, feel free to drop us a line at: https://proton.me/support/contact.

07/07/2024 10:12:14
Repeated backup

By Nick0274929   

Switched to this from Google drive. After spending the better part of a day backing up all my photos the app is trying to backup all 4400 photos again??

Developer Replies Reply Time 07/09/2024

Hi! Could you please elaborate on this so we can better understand? The app recognizes duplicates so your photos will not be uploaded again in case you logged out of your account, cleared the cache or reinstalled the app in the meantime. However, it will scan your library again for new media.

07/07/2024 01:55:40
Photo backup chewed thru all remaining storage space on the phone

By Xghjyyjmvf   

Tried it out for photo backup.
Would love it if proton could perfect this.
But the app, absent any other files stored in proton drive single-handedly chewed thru the remaining storage space on the phone. Almost 10 GB of storage space on the phone used by drive and for what, just to upload to the cloud? Makes no sense and makes it unusable.

Developer Replies Reply Time 07/09/2024

Hi! We need to decrypt your photos before uploading them to the cloud and this is done in the app cache. Any storage occupied by this process is temporary and will be cleared once the backup is completed. We hope this helps clarify.

07/05/2024 09:49:22
Photo backup

By zsuite   

Doesn’t work at all

Developer Replies Reply Time 07/08/2024

That doesn't sound right! Could you let us know what specifically doesn't work for you? Contact us at: https://proton.me/support/contact for further assistance.

07/04/2024 12:39:00
Can you only use WiFi to backup photos?...

By Revenant0n3   

I keep getting a pop up saying"waiting for WiFi to continue backup" ... what is this ? I do not use WiFi....

Developer Replies Reply Time 07/08/2024

Hi! We are working on supporting backups via Mobile Data in future. Stay tuned to our social media channels for updates!

07/03/2024 22:27:27
New Photos Backup Feature Needs Work

By markbyrn   

This review only concerns the new photos backup feature. The initial sync was very slow and even subsequent syncs with just a handful of additions is slow. A couple of photos were noted as ‘failed to backup’ and retry doesn’t fix. Also, I noticed duplicates of photos that I had edited in the Apple photos app. Proton is showing the pre-edit version and the edit version despite the fact that the Apple photos app only shows the final edit version as it should. Even videos were being duplicated. Lastly, the playback of content (esp video) takes a long time to load before playing although if use the web version, it loads much faster. So overall, slow and buggy but hoping fixes will come out soon to make it more useable.

07/03/2024 09:29:05
Finally Photo Backup options no iCloud - YESSSS

By Mario Dunn   

Amen!!!

06/28/2024 10:17:20
Photo Backup Gone

By Jammal Rippa   

Photo backup disappeared today, 6/27/24, and appeared back again the day after. A few days ago the feature was announced for iOS. It looks like it’s still a little risky to delete the photos from iCloud and from the device.

Developer Replies Reply Time 07/01/2024

Hi! There was a temporary issue on our back end which has already been resolved not too long after it appeared. We have added measures to ensure that it doesn't happen again. We apologize for the inconvenience.

06/28/2024 06:55:23
No data yet.No data yet.
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