Thank you for the feedback. The crash statistics that Google records automatically are absolutely fine. Nevertheless, we would like to investigate your complaint - where do you experience crashes and how do they show up (is there an error message, does the app close, does the screen freeze)? Have you already contacted MVV's customer service?

Thank you for the feedback. Can you please tell us in more detail about your judgement? Did you face any problems when using our app?

Thank you for the review. Can you please describe in more detail how you made your judgement? What problems did you encounter?

Thank you for the review. There is no question that ticket purchases must always work reliably. If you have experienced problems with purchasing or displaying tickets, please contact the MVV customer service. Our colleagues can and will analyse the problem and certainly find a solution.

Thank you for the detailed feedback. Our app is regularly reviewed for usability and generally performs quite well in benchmark tests. Nevertheless we take the criticism seriously and try to improve the app based on feedback. Buying tickets is easier if you use the trip planner, so the app shows the required fare zones and offers suitable tickets.

Thank you for the feedback. Unfortunately, we are not yet able to initiate recurring payments with Google Pay and therefore can't offer payment with Google Pay for subscriptions (such as Deutschland-Ticket). However, we are in discussions with Google to make this possible in the future.