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Vestiaire Collective
Buy & sell great pre-loved fashion.
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4.4
4.4

29748 ratings

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3
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707
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Sticky Reviews: Refers to the reviews displayed directly on the Google Play app details page. To view other reviews, you need to click on "View all reviews" on Google Play.
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luv it!!

0 0
Developer Replies Reply Time 06/28/2024

Dear Angela,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team

06/28/2024 22:02:51

After unsubsribing I still receive 5+ emails per day. Edit: The suggestion of the Vestiaire is not helpful. I have done all this and still receiving emails. Moreover, I receive emails titled Items maching your saved search without unsubsribe option with the following statement: This email is being sent to you because you have a Vestiaire Collective account and we are required to inform you of important changes to the contractual terms of our platforms. Terrible.

Developer Replies Reply Time 06/27/2024

Dear Tajana, you can set the notification you receive on the App: My Settings → Subscriptions → Vestiaire Collective Newsletter. Tap the radio button to the left to turn off your subscription. Please note that the reception of these alerts does not stop immediately, it can take up to one month. The Vestiaire Collective team

06/27/2024 16:43:00

The website app is not responsible for your technical problems (price item and selling fees changes after items have been shipped, without previous communication). Application with many bugs! The price you set for sale is not respected. Especially when you define where you ship from, the rate they ask for is not fixed and varies constantly. Even after the sale has been made, they lower the commission without warning, changing it without prior notice. Customer service never has a reliable answer.

Developer Replies Reply Time 06/26/2024

Dear Alessandro,
Thank you for your feedback. We are sorry for the issues with price and fee changes and technical bugs you've encountered. Could you please provide more details such as an item reference or examples of these problems? We aim to investigate and improve your experience.
The Vestiaire Collective team

06/26/2024 13:56:20

Love it! Great Support

Developer Replies Reply Time 06/18/2024

Dear Gina,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team

06/18/2024 21:45:50

fav app for secondhand designee clothing

Developer Replies Reply Time 06/15/2024

Dear Azura,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team

06/15/2024 21:30:21

My account was randomly deactivated for absolutely no reason. I immediately seeked help but customer service wont answer and when they do, they ridicule you and offer no help. I ve been sending them messages for weeks and they simply ignore me at this point. They dont respect their clients at all, keep your money to yourself and dont waste your time on this scammy app. Reply:I've never sold anything! I was a buying client! Here you act helpful but in app you ignore and disrespect me, interesting

0 0
By Lara
(This review has been deleted)
Developer Replies Reply Time 06/15/2024

Dear Lara, thank you for your feedback. We can really understand your frustration with the closure of your account, and we are really sorry for this fact, please do not hesitate to come back to us with your login number or a reference of an item you sold in order for us to identify the error reported by the system. The Vestiaire Collective team

06/15/2024 19:34:00

Love the clothes, bags and accessories. I am happy with the items I've purchased and love looking up items.

0 0
Developer Replies Reply Time 06/15/2024

Dear Carolyn,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team

06/15/2024 09:28:06

Nice. Precision search (à la Vinted) is a must for uncommon sizes (L36, L38, L40). Update: having access to favorites from any screen is a must, it could be a star or heart button left of the shopping bag button. Right now, you have to go to your profile and scroll down to find the Favourites item. Update2: app stills sends notifications of garments you're not interested in anymore (wrong size, etc).

2 0
Developer Replies Reply Time 05/23/2024

Dear Sébastien, we thank you very much for taking the time to share your feedback with us 😊.We wish you a lovely day ahead and really hope to see you again really soon ! The Vestiaire Collective team

06/13/2024 18:55:22

Good site but adyen payment integration doesn't work. After confirming in my bank app, adyen does not redirect me back to the app and no payment is processed. Comon devs, not good at all...

1 0
Developer Replies Reply Time 06/13/2024

Dear Remco, thank you for your feedback and regret to hear that you meet this issue, and you did not have received your payment yet, we sincerely apologize for this fact. In order for us to bring you an appropriated help, feel free to reach out to us with the reference number of the item in question / order number. The Vestiaire Collective team

06/13/2024 08:29:19

Best clothes, great prices

Developer Replies Reply Time 06/11/2024

Dear Matt,
We thank you very much for taking the time to share your feedback with us 😊
We wish you a lovely day ahead and really hope to see you again really soon !
The Vestiaire Collective team

06/11/2024 07:31:13
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Showing results 1 to 10 of 18 reviews
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