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TrainPal: UK& EU train tickets
Eurostar, Cheap Rail & Coach
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Rating

Current Version Ratings
4.58
4.6

200 ratings

5
162
4
19
3
4
2
4
1
11
All Version Ratings
4.58
4.6

200 ratings

5
162
4
19
3
4
2
4
1
11

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Poor app

By Sgidnskdn   

Every time when I quit the app, it would maximise my phone’s screen brightness which is quite irritating. I reported this issue previously and your app developer asked me to get in touch with the customer service. Seriously?

Developer Replies Reply Time 06/18/2024

Hi customer. We appreciate you letting us know about your experience, and we are sorry for any inconvenience you have encountered on your reservation. It is not the service we expect you to receive from our side. Your feedback is important to us, and we would appreciate the opportunity to address your concerns. Please reach out to our customer service team directly, and we'll do our best to assist you. Thank you again for your time in leaving this note for improvement.

06/29/2024 13:18:33
Buggy

By Sgidnskdn   

It increases my phone brightness whenever I quit the app.

Developer Replies Reply Time 06/18/2024

Hi customer. We appreciate you letting us know about your experience, and we are sorry for any inconvenience you have encountered on your reservation. It is not the service we expect you to receive from our side. Your feedback is important to us, and we would appreciate the opportunity to address your concerns. Please reach out to our customer service team directly, and we'll do our best to assist you. Thank you again for your time in leaving this note for improvement.

06/15/2024 06:06:07
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