Hi trains4one, thank you for sharing your feedback! We apologize for any inconvenience caused. For suggestions or feedback, please contact our support team at [email protected], or our 24/7 live chat support team to assist you at any time. Just go to our website at www.hotspotshield.com and click the "Chat" button. We appreciate your understanding! Regards, Hotspot Shield Support Team Support Team

Hi zaygleez, thank you for sharing your feedback! We apologize for any inconvenience caused. For the free version to maintain its functionality, we need to run the advertisements. We're continually working to improve in the future and will try to keep the Ads from interfering. For now, to maximize our products and services, you can purchase our Premium subscription. For connection issues, please try interchanging the virtual locations and the protocols to see if there will be an improvement. If problem continues, please contact our support team at [email protected], or our 24/7 live chat support team to assist you at any time. Just go to our website at www.hotspotshield.com and click the "Chat" button. We appreciate your understanding! Regards, Hotspot Shield Support Team

Hola Margaritajuan33, ¡gracias por compartir tus comentarios! Nos disculpamos por cualquier inconveniente causado. Le agradeceríamos que nos pudiera proporcionar información adicional sobre su inquietud. Para ayudarlo mejor, comuníquese con nuestro equipo de soporte en [email protected], o con nuestro equipo de soporte por chat en vivo las 24 horas, los 7 días de la semana, para ayudarlo en cualquier momento. Simplemente visite nuestro sitio web en www.hotspotshield.com y haga clic en el botón "Chat". ¡Apreciamos su comprensión! Saludos, Equipo de soporte de Hotspot Shield Equipo de soporte

Hi hdhshbsbdbdbsbsbdbbd, thank you for your feedback! We have a free version, however, please be aware of the connectivity differences between the Free and Premium versions. You only have access to one device and cannot choose your Virtual Location. You also have a 500 MB/day data limit and will see ads. To choose the free version, open the app on your device and select 'Proceed with Basic'. If you need further assistance, please contact our support team at [email protected], or our 24/7 live chat support team to assist you anytime. Just go to our website at www.hotspotshield.com and click the "Chat" button. We appreciate your understanding! Regards, Hotspot Shield Support Team

Hi, Bert6805! We are sorry for any trouble that you had with the app. To assist you better, please contact our support team at [email protected] and include the code "100624" in your email so we can continue assisting you, or our 24/7 live chat support team to assist you at any time. Just go to our website at www.hotspotshield.com and click the "Chat" button. We appreciate your understanding! Regards, Hotspot Shield Support Team