Took my $25 and I deposited him $10 and no balance to use after 2 video calls.

As much money as the system makes off of incarceration you’d think they could hire better tech developers.

Obviously, this app is nice to have so we can speak to our loved ones but since the last update my phone, no longer rings for incoming video calls. I have to be looking at the screen and hope I see it. Please fix.

Worse App Ever. Crashes a lot, the delay when it wants to work is ridiculous, technical support at the jail is not 24/7 and if a family member complains in behalf of an inmate, they tell you the inmate has to contact their support, which, again, work a 8 hrs shift and still don’t do fix the problem. Terrible customer support 👎👎👎👎👎👎 waste of money bc is expensive too and you can’t even enjoy the visit. Mediocre

Esta aplicación es la peor basura que existe pero ni una estrella se merece

My notifications are on. Yet I don’t receive any notifications when I receive a incoming call. And when I accept it I always get the message of waiting on participant to join.

The app video and audio quality is good. However, the app delivers notifications silently sometimes so it’s easy to miss calls. That is extremely annoying & kinda renders the app pointless.

App giving ERROR, 502 Gateway on Father’s Day 🙄 waste of money

Trash

This app is terrible! You can’t get anyone on the phone. The app doesn’t work properly!