Hello, thank you for your recognition. We are honored to serve you and we are thrilled that you like the products we offer. We hope to be able to continuously offer the best shopping experience to our customers on Temu. If you need any assistance, please don’t hesitate to message us through Temu.com or Temu app live chat. Best wishes, Temu Team

Hi! At Temu, we prioritize your privacy and security. We will never request additional payments via SMS or email. If you receive such requests claiming to be from Temu, please ignore them and avoid clicking on any included links. You can report any suspicious activity at https://www.temu.com/bgch_report_suspicious.html. For assistance, contact us.

Hello, thank you for your feedback. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. To manage your notification settings, please go to ‘Settings’ in your Temu app or on Temu.com, select ‘Notifications’ and then ‘Edit’ to adjust preferences for alerts. If you are using Gmail, you may also click on the ‘More’ button in the upper right corner of the email and choose “Stop seeing this Ad”. Additionally, we also noticed an increase in phishing emails falsely claiming to be from Temu. Your online security is crucial, so please exercise caution and verify the authenticity of such emails. If you need further assistance, please message us through Temu.com or Temu app live chat. Best wishes, Temu Team