8K+

View Trend>
TotalAV
Mobile Security & Private VPN
Ratings & Reviews Statistics
Reviews Topics & Entries

Rating

Current Version Ratings
4.61
4.6

52971 ratings

5
41350
4
6970
3
2291
2
661
1
1699
All Version Ratings
4.61
4.6

53053 ratings

5
41347
4
6973
3
2292
2
667
1
1774

Ratings Trend

Daily Review Trends

Reviews Details

Search
Sticky Reviews: Refers to the reviews displayed directly on the App Store app details page. To view other reviews, you need to click "View all" in the App Store.
Rating
Review Content
Release Time
Richard Jacobson

By rickj723   

I want to VPN stay on my memory are going and I don’t remember to turn it on every day

07/11/2024 12:26:06
CB2

By CME🏀   

The VPN doesn’t stay on, but other than that it’s good

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for taking the time to provide us with your review. If you ever have any questions or need any assistance, please do not hesitate to contact us by using the link provided: https://help.totalav.com/en/apple, simply fill out the relevant information, and someone from our support team will be in touch.
Warm regards,
TotalAV, Customer Care team.

07/08/2024 00:20:10
Problem sign up

By Tried several none available   

Wouldn’t let me sign up my email address yet it is the one I use. I have tried to cancel if it won’t cover my email stuff I don’t want but won’t let me

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for reaching out. We are sorry to hear you wish to cancel your subscription. To proceed with the cancellation process, please contact us by using the link provided: https://help.totalav.com/en/apple, someone from our support team will assist you further.
Warm regards,
TotalAV, Customer Care team.

07/07/2024 20:57:37
Total AV

By Fairplay1958   

I tried the 30 day free trial offered.
I didn’t renew and $9.95 through PayPal. I am going to stop the payment as I wasn’t certain if I was keeping it.
Thank you
Karen Villarreal

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for reaching out. We are sorry to hear you wish to cancel your subscription. To proceed with the cancellation process, please contact us by using the link provided: https://help.totalav.com/en/apple, someone from our support team will assist you further.
Warm regards,
TotalAV, Customer Care team.

07/06/2024 11:32:49
No customer service

By t101561   

My totalAV was not working. I signed up for a seven day free trial, I had been a past user. I could not restore my service nor would it turn on for me. It just kept going back to the payment screen. There is no one to help you. They just keep sending you to the auto help screen. That is useless for my issue. They have a phone number. You can call that just direct you back to the auto help screen. period I would not purchase this product.

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for taking the time to share your review with us. We apologise for any issues you are facing.
To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalav.com/en/apple so we can reach out to you directly.
Warm regards,
TotalAV, Customer Care team.

07/05/2024 16:21:34
Scam company that will steal your money and lie

By Truth not fiction   

I downloaded this app used it for about a week and then didn’t like it so I deleted the app and cancelled my subscription. Today I see a charge attempt for $9.95 from them. Thank God that card is cancelled. I called and let them know that I canceled my subscription via Apple Store and they said that there was no cancellation request on my subscription. Well I want my subscription cancelled I told them. They then told me that they cancelled my account and I would be getting an email verifying the cancellation. I never received a reference number or email. I started looking at reviews on Reddit and so many people said they are liars and won’t cancel your account and continue to not only attempt to charge your credit card or PayPal but also call and harass consumers. DO NOT DOWNLOAD!!!!!!

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for taking the time to share your review with us. We apologise for any issues you are facing.
To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalav.com/en/apple so we can reach out to you directly.
Warm regards,
TotalAV, Customer Care team.

07/04/2024 17:39:13
Welcome assistance relieves painful worry and concern re scam!

By joan’s itunes   

Thank you for assistance when much needed!

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for taking the time to provide us with your review. If you ever have any questions or need any assistance, please do not hesitate to contact us by using the link provided: https://help.totalav.com/en/apple, simply fill out the relevant information, and someone from our support team will be in touch.
Warm regards,
TotalAV, Customer Care team.

07/02/2024 19:35:36
Beware

By Blu2day   

The minute I installed this app. My email was corrupted with pop up adds.

Developer Replies Reply Time 07/09/2024

Hi,
Thank you for taking the time to share your review with us. We apologise for any issues you are facing.
To ensure we can assist you further, we kindly request that you contact us by using the following link: https://help.totalav.com/en/apple so we can reach out to you directly.
Warm regards,
TotalAV, Customer Care team.

07/02/2024 09:52:51
Do not download this do not download this

By Redheadjennie   

This app will not let you unscribe! I stupidly paid for the app and there is no way to unscribe so they my card got charged again! It really doesn't do much but sure find dupiclate photos also my phone's camera pops up out of no where alot almost like someone was spying on my phone! Ever since I deleted this app it doesn't do it anymore! My credit card was used a few times that I didn't purchase I'm considering this app that got my info and used it! All I can say is do not download this app! I hope you listen to me becuz it's still a pain and I still can't cancel the subscription! Cannot contact anyone either!

Developer Replies Reply Time -

Hi,
Thank you for reaching out. We are sorry to hear you wish to cancel your subscription. To proceed with the cancellation process, please contact us by using the link provided: https://help.totalav.com/en/apple, someone from our support team will assist you further.
Warm regards,
TotalAV, Customer Care team.

06/24/2024 14:47:44
KEEPS ME SAFE

By LUMPY 1963@   

It blocks allot of traffic that it finds Unfavorable

06/23/2024 03:13:45
No data yet.No data yet.
Showing results 1 to 10 of 16 reviews
  • 1
  • 2