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Employee Engagement Manager
NICE EEM empowers employees with exceptional self-service scheduling, 24/7.
Version History
Update Comparison
App Status
  • Latest Version
    3.5.0
  • Time Since Latest Version
    42days18Hour
  • Total Updated Versions (last 1 year)
    2

Version Timeline

Hover over "Icon" to view updates. Click "Icon" to view comparison
Version History
Display Content
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2024 years
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Version History

  • Version3.5.0
    06/07/2024

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.4.0
    08/04/2023

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.3.0
    02/11/2023

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.2.0
    09/28/2022

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.1.0
    05/26/2022

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:

    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.

    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!

    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)

    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html

    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.0.6
    11/10/2021
    Size:19M

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or \"on the go\" outside.
    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM\u0027s in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation\u0027s specific processes and needs at the subject time.)
    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.0.5
    01/27/2021
    Size:19M

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) AKA CXone EM empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or \"on the go\" outside.
    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM\u0027s in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation\u0027s specific processes and needs at the subject time.)
    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.

  • Version3.0.4
    11/09/2020
    Size:18M

    NICE EEM empowers employees with exceptional self-service scheduling, 24/7.

    Update Log

    We constantly work towards making your experience better. The release addresses few bug fixes

    Screenshots
    App Description

    NICE Employee Engagement Manager (EEM) empowers you, the frontline agent, to self-manage your schedule and activities in the contact center with exceptional visibility, flexibility and control. Download the NICE EEM app to experience the following benefits:
    Self-Service Scheduling, 24/7
    Use the NICE EEM mobile app as a personal assistant for your contact center scheduling needs. View your hours and shifts with precision, anytime and anywhere, whether in the contact center or "on the go" outside.
    Greater Schedule Control
    Adjust your schedule with outstanding responsiveness and control, using EEM's in-app approval flow. No more long wait times and email exchanges with supervisors or administrators to get your schedule change requests reviewed and approved. Get it done quickly!
    Better Work-Life Balance
    NICE EEM can offer schedule change opportunities based on your own preferences. In EEM aka itime or mytime, you can add extra hours to your schedule, swap or trade shifts during the day and into the future; or you can give up hours/shifts on short notice. Take advantage of schedule change opportunities that are optimized for you! (Note: schedule change opportunities are made available based on the staffing operation's specific processes and needs at the subject time.)
    Read Terms of Use:
    https://eemmobileapps.nicewfm.com/privacy-doc/EEM App TOU clean.html
    NOTICE: If you are not sure of your contact center granting the use of NICE EEM, please first check with an administrator at your organization that NICE EEM has been deployed in the contact center.