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elGrocer Grocery Shopping App
UAE Supermarket Delivery. Earn & Redeem Smiles Points. Shopping without elHassle
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3.1
3.1

2085 ratings

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995
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47
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The worst experience ever. 6 days to deliver!!! Really. What a simple task to do huh. Your chat CSR is the worst, just spreading lies. And they return your money to the app wallet. So you are doomed you have to order from them or just forget your money. The issue is you can't update your number you have to ask them to update every time. There are much better apps guys. I don't recommend it.

0 0
Developer Replies Reply Time 06/23/2024

I sincerely apologize for any inconvenience you've experienced with the late delivery. To assist you further, could you please share your order ID or email at [email protected]? This will allow us to call you and promptly resolve your issues. We're looking forward to hearing from you. Once again, please accept our sincere apologies.

06/23/2024 04:15:53

Great service

0 0
Developer Replies Reply Time 06/12/2024

Thank you for your feedback! We're glad you had a great experience with our service.

06/12/2024 11:57:13

Fantastic app and very helpful

Developer Replies Reply Time 06/12/2024

We're thrilled to hear that you find our app fantastic and helpful! If you ever need further assistance or have any feedback to share, please feel free to reach out. We're here to ensure your experience remains fantastic.

06/12/2024 01:44:26

Wonderful app and fast delivery ❤️🔥👌

0 0
Developer Replies Reply Time 06/11/2024

Thank you so much for your feedback! We're thrilled to hear that you're enjoying our app and our speedy delivery service! 😊👍🚚

06/11/2024 23:24:07

The worst shopping experience ever! The delivery time is always delayed , despite its planned inadvance! Still they will never deliver on time! At least an hour late! alwaays there are items unavailable! Why the list is not updated on daily basis!!!! I dont advice anyone to use this app for shopping! At alll!

0 0
Developer Replies Reply Time 06/11/2024

We sincerely apologize for the negative experience you encountered. Delays in delivery and unavailable items are entirely unacceptable. Your feedback is invaluable, and we are committed to enhancing our service. As discussed during our call, rest assured that your feedback will be escalated, and we will take immediate action to address it.

06/06/2024 18:27:16

Fraud refund scheme

0 0
Developer Replies Reply Time 06/11/2024

I sincerely apologize for any inconvenience you've experienced with the refund process. To assist you further, could you please share your order ID or phone number via DM or email at [email protected]? This will allow us to call you and promptly resolve your issues. We're looking forward to hearing from you.

06/06/2024 02:18:55
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