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GoToAssist Support - Customer
This is a secure support app but should only be used with a trusted agent.
Bundle ID
com.logmein.rescueassist
149 ratings
2.60
Category Ranking
-
Business & Office
Price
Free
Free App
Developer
GoTo Technologies USA, Inc.
Accumulated Global Downloads
100,000+
Unlock targeted value
Recently Updated
04/26/2023
2.3.1-10 Version
Version History
Update Comparison
App Status
  • Latest Version
    2.3.1-10
  • Time Since Latest Version
    1Year86days0Hour
  • Total Updated Versions (last 1 year)
    0

Version Timeline

Hover over "Icon" to view updates. Click "Icon" to view comparison
Version History
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Version History

  • Version： 2.3.1-10
    04/26/2023
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

    How to Use:

    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.

    Features:

    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

    GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.

  • Version： 2.3.1-8
    01/30/2023
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    Video
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

    How to Use:

    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.

    Features:

    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

    GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.

  • Version： 2.3.1-7
    01/23/2023
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    Video
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

    How to Use:

    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.

    Features:

    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

    GoToAssist uses Accessibility service in order to provide full remote control of this device during a GoToAssist session. GoToAssist does not track or control any action or behavior through this service outside of a GoToAssist session.

  • Version： 2.3.0-261
    11/04/2021
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.

    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.

    How to Use:

    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.

    Features:

    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.2.0-249
    07/08/2021
    Size：43M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Update Log

    Localization improvements.

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.2.0-245
    06/03/2021
    Size：43M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.1.4-239
    05/21/2021
    Size：21M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.1.3-237
    02/02/2021
    Size：43M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Update Log

    Minor improvements

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.1.2-228
    12/09/2020
    Size：21M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Update Log

    Minor improvements

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.

  • Version： 2.1.2-224
    11/30/2020
    Size：21M
    GoToAssist Support - Customer

    This is a secure support app but should only be used with a trusted agent.

    Update Log

    Minor improvements

    Screenshots
    App Description

    ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST.
    The GoToAssist Remote Support mobile app allows support agents to troubleshoot a problem you are having on your device.
    How to Use:
    1. Install the app on your mobile device.
    2. Launch the app.
    3. Enter the Support Key given to you by your support agent.
    4. Allow your trusted agent to connect to your device.
    Features:
    Share your screen live with your support agent.
    Your support agent can perform the following actions:
    Instantly start a chat with you.
    View the screen of your device.