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Rating	Review Content	Release Time
	Fraud and scam By zeeemama Useless app using people head with deception I was told to be using the app for my transactions even though your useless ugly app is worst to the extent that it can’t buy recharge card I still manger to use back to back more than 2 million turn over you ugly app still have mind tell me I’m not eligible to borrow 100k try again 30 days now is 60 days after now is still try again in 30 days this 30 days no go reach all of you with the app go bomb idiot useless thing nuisance	06/30/2024 04:14:39
	Login account problem By Moon6163 I can’t login to my account since all this days Developer Replies Reply Time 07/01/2024 We are sorry you have been unable to log into your account. Please update your App to its latest version, ensure your device is connected to good internet, & try again. If there is no positive result after doing this, kindly send your registered phone number and a screenshot of the error received to our WhatsApp at +234 810 108 4635.	06/29/2024 22:09:08
	Cant log into my Account in Iphone. By Manny388 I don’t understand why i cant use my Iphone to log into my account. My android its bad and its been asking for verification. But i cant use my Iphone to complete the verification? I don’t think that a bank of this magnitude would be facing this issue. I need to access my account. Is there any other way apart from logging in on android? Developer Replies Reply Time 07/01/2024 We are mindful of your concern and apologize for any inconvenience this has caused you. We are actively working on making the App accessible on both devices regardless of where the account was opened. Kindly hold on a bit more.	06/29/2024 06:35:22
	Your thieves By T367gb You’re taking money from my OPay account, because my OPay card was linked to this app of yours….You’ve done it 3times consecutively What’s happening Developer Replies Reply Time 06/30/2024 We are sorry to hear about this. Your debit card may have been linked to an ongoing loan. We would appreciate it if you could provide us with your registered phone number and the receipt of the debits via our WhatsApp at +234 810 108 4635. This will enable us to conduct a thorough investigation and resolve your complaint.	06/28/2024 22:42:52
	Best loan app Ever. By Playsoft I wish to give you a 5 star because you’re the best loan app I ever came across. Fast loan offer and the best interest ever. But the reason I don’t give it a 5star is that your Loan app give a a tough time to repay as I changed my phone to an iPhone. Now I have to look for an android phone to login for repayment. Please act fast about it. Thanks. Developer Replies Reply Time 06/30/2024 We are mindful of your concern and apologize for any inconvenience this has caused you. We are currently working on making the App accessible on both devices regardless of where the account was opened. Kindly hold on a bit more.	06/28/2024 16:54:50
	Thanks so much Fair money I highly appreciate, I promise not to let you know sir thanks. By Bester Akasi Thanks so much 🙏 Developer Replies Reply Time 06/30/2024 Thank you for your feedback. We truly appreciate you banking with us!	06/28/2024 07:38:16
	Login issue By TobiFam777 My friends and I have all switched from FairMoney to Kuda just because FairMoney don’t want to allow us to log in on our iPhone It’s saying we should use our android Developer Replies Reply Time 05/24/2024 We sincerely apologize for the difficulty with using your account on iPhone! At the moment you may still have to use Android while we work on the features that will accommodate older accounts on IOS. Please bear with us	06/28/2024 04:32:23
	iPhone - Android By Jaeddreamer Why is it that IPhone users who signed up using an Android phone can’t access your app on iPhone. How long before this is fixed? It’s crazy Developer Replies Reply Time 06/30/2024 We are mindful of your concern. It is not our intention to displease you. We are actively working on making the App accessible on both devices regardless of where the account was opened. Kindly hold on a bit more.	06/28/2024 01:20:02
	Complaining By faysalfx The problem is that I created my account using an android now the app keeps telling me that I registered the account with an android I need the android to login my account Developer Replies Reply Time 06/30/2024 We did not mean to displease you or cause you any inconvenience. We are actively working on making the App accessible on both devices regardless of where the account was opened. We kindly request your patience and we appreciate your continued support.	06/27/2024 12:59:17
	FairMoney By F!ck UBA No option to close account why Developer Replies Reply Time 06/30/2024 At FairMoney we greatly appreciate our customers and consistently strive to offer the best possible experience. May we please know why you want to close your account? We sincerely hope to maintain this partnership with you and kindly ask you to reconsider your request.	06/27/2024 12:21:46
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