Ranking
745
- Latest Version2.26.2
- Time Since Latest Version39days1Hour
- Total Updated Versions (last 1 year)7
Version Timeline
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Version History
- Version： 2.26.206/10/2024
Corporate messenger and service desk
Update Log- Fixed problem with "share" for call recordings and reports;
- Increased the maximum number of members in a group to 300;
- Fixed incorrect display of data in the ticket;
and others bugfixes.ScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.26.104/19/2024
Corporate messenger and service desk
Update Log- Improved stability
- Fixes and improvementsScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.26.002/28/2024
Corporate messenger and service desk
Update Log- Group creation now includes member search
- Chat information screen has been updated
- Bug fixesScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.25.001/22/2024
Corporate messenger and service desk
Update Log- Requester can now upload files to the tickets
- Copying data from read-only fields is now supported
- English localization has been updated
- Bug fixes and library updatesScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.24.011/03/2023
Corporate messenger and service desk
Update Log- Chat in ticket
- Ticket tracking
- Other improvements and fixesScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.23.009/22/2023
Corporate messenger and service desk
Update Log- Added screens for onboarding new users
- Fix push notifications
- Fixes and improvementsScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.22.007/28/2023
Corporate messenger and service desk
Update Log- Added feature to work with files in tickets
- bugs fixed and stability improvedScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.20.205/25/2023
Corporate messenger and service desk
Update Log- Fixed a problem with clearing the notification center from read messages
- Added notifications for some events
- Fixed some bugs when loading message history
- Fixed problems when searching for contacts
- Updated application internals
- Other fixes and improvements aimed at improving the stability of the applicationScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.20.104/03/2023
Corporate messenger and service desk
Update Log- highlighting phone numbers in messages
- many bug fixesScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - Version： 2.20.003/15/2023
Corporate messenger and service desk
Update Log- hints for the user from the chatbot when typing a question on the received line
- help from the chatbot to the specialist in response to the user
- the ability for specialists to train a chat bot from the program
- fix some bugsScreenshotsVideoApp DescriptionService delivers requests to support line of service providers (or service operators) immediately, supports queue of requests, records performance data (start time, reaction time, duration, quality assessment, summary, etc.), logs all activity.
Clients can use the service to interact with colleagues and other community users.
1C-Connect enables Service Operators to distribute their services and to provide product support. - 1
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