Name: Freshservice
Availability: InStock
Rating: 3.7 (1567 reviews)
Author: Freshworks Inc

Freshservice

Cloud-based ITIL service desk with powerful ticketing & asset management.

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Free App

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Rating

Current Version Ratings

3.7

1567 ratings

Star Rating

Recent Ratings

934

120

110

331

Ratings Trend

Rating	Review Content	Release Time
	App constantly freezes. If I haven't launched it in a few days I need to clear the data and re-authenticate. Edit: increasing my stars here, recently it seems to have been working fine! I'll give 5 if it keeps working. 1 0 By David Brown	07/04/2024 17:33:12
	Barely usable. Usually easier to pull out a computer. 0 0 By APPLEchrispBISH Developer Replies Reply Time 07/03/2024 Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at [email protected].	07/03/2024 03:14:43
	We have a serious bug that needs to be fixed ASAP! All ticket replies are defaulting the "From" to the first "reply email" in the list for all companies. The web app is working fine, it's affectingthe Androidand iOS apps. We have already uninstalled and reinstalled the app. Please advise! 9 0 By Mike Epting Developer Replies Reply Time 06/30/2024 Hi Mike, We apologize for the issue you are facing. We are working on a fix for our next release. As a temporary workaround, please tap on the "From" address (which is a dropdown) and select the appropriate email ID while drafting your reply. Rest assured, this workaround is temporary, and we will resolve the issue soon. Thankyou for your patience	06/28/2024 10:49:43
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