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neon – your account app
No base fees, no card payment fees. Super simple. All on your smartphone.
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4.4
4.4

8516 ratings

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Better than most other banking-apps

Developer Replies Reply Time 07/04/2024

Hi, thank you very much for your feedback!

07/03/2024 22:08:10

Easy to use, very user friendly design! 😊

0 0
By S. K.
Developer Replies Reply Time 07/01/2024

Thank you very much for your 5-star review!!!

07/01/2024 14:46:00

Clear simple instructions on how to open an account. Super efficient and excellent updating communication.

0 0
By Liz b
Developer Replies Reply Time 06/30/2024

Hi, thank you very much for your feedback. We aim to keep neon as easy to understand as possible.

06/29/2024 04:13:11

misleading information and amateur bank. They try to be a digital bank but literally asked me to print and send a letter within 25 days or they will deactivate the account, moreover they say your bank account is active immediately and to send money asap. My company sent my salary and it disappeared. They will hold your money till they receive that letter. Now I don't have my salary and neither a bank account and they don't accept this form digitally, even tho I still have two weeks to submit it.

Developer Replies Reply Time 06/25/2024

We regret to read this. In some circumstances our partnerbank (please note, we are a not the bank) may ask for additional forms. In order to activate the account i.e. be able to receive money as well, you must either have made a transfer from an account in your name, or have opened the account with video ID. If you have done this, please message us

06/25/2024 16:08:06

Love it

Developer Replies Reply Time 06/24/2024

Thanks for your love. If you have any questions, please contact us at [email protected].

06/24/2024 08:29:52

Since a few months now, my app keep bugging and I have to reopen it every 2 minutes. it's really frustrating. The design and functionalities of the app are fine but you need to fix those bugs. I have the latest version and a new phone. It's not normal.

Developer Replies Reply Time 06/24/2024

That is 'true', this shouldn't be normal. We have noticed that a bug appeared especially with new Android devices. We were able to get rid of said bug and should be fixed by the next release (July 1st). Let us know if it still happens to you!

06/23/2024 20:24:29

Facile d'utilisation, clair, bon marché

0 0
Developer Replies Reply Time 06/24/2024

C'est ce que nous aimons lire !

06/23/2024 18:11:32

Surprisingly perfect online only banking. App works well. It gets a bit cluttered with latest (unnecessary?) features. My biggest complaint is that the typing duration/recognition for PINs increased last year. I was able to type 6 digits in under 2 seconds. Normal speef for me. Now anything entered faster than 1 second pet digit causes them to not be recognized. Very annoying. I contacted support, they supposedly told QA, but never any more feedback (nor solution) returned to me...

06/23/2024 18:04:41

often unavailable when I need it

0 0
Developer Replies Reply Time 06/23/2024

Hi, can you please send us your account details along with the screenshot of the problem to [email protected] so that we can help you. Thank you for using our app.

06/23/2024 04:17:17

It's free, it's simple, it's reliable! 👍

Developer Replies Reply Time 06/23/2024

We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at [email protected]!
Have a wonderful day!

06/20/2024 03:09:00
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