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Kinomap: Ride Run Row Indoor
Immersive and interactive indoor training for cycling, running and rowing
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Overall decent app, but it keeps registering my elliptical sessions on Strava as a virtual bikeride instead of correctly as a virtual run. This issue started months ago and has still not been resolved.

Developer Replies Reply Time 07/04/2024

Hello,
We are sincerely sorry that your experience with Kinomap was not satisfactory. Do not hesitate to contact us by email at [email protected] and let us know about any problems you encounter.
Best regards,
Kinomap

07/04/2024 01:10:24

Free version is not 'true' at all, was not able to find any video based cycling route for MTB, which didn't require subscription. Don't install unless you are willing to pay to try it.

Developer Replies Reply Time 07/01/2024

Hello,
We are sincerely sorry that your experience with Kinomap was not satisfactory. Do not hesitate to contact us by email at [email protected] and let us know about any problems you encounter.
Best regards,
Kinomap

07/01/2024 01:18:17

Enjoying this app. Gives me something to watch while I run on the treadmill and having the video speed keep pace with me is great. Seeing a different part of the world every morning makes my run more exciting. Easy to use and I haven't had any issues. Thinking about creating and uploading some videos to share my piece of the world that doesn't appear to be represented yet.

Developer Replies Reply Time 06/28/2024

Hello Colin,
Thank you very much for your encouragement, which helps motivate us to make the Kinomap experience as enjoyable as possible for our users.
Best regards,
Kinomap

06/28/2024 20:49:41

No answer from support when raised an issue with multiplayer session. On free trial worked perfectly, motivation from one friend who we scheduled together, sessions worked well was able to communicate with each other, since signing up for the year hasn't worked at all. Have reached out to support who have not replied at all!!!!!! Waste of money for what you are promised!!!

1 0
By Gemma
Developer Replies Reply Time 06/26/2024

Hello,
It's strange if you haven't received a reply. Please do not hesitate to contact our support team again: [email protected]
You can also consult our FAQ at https://support.kinomap.com/hc/en-us
Best regards,
The Kinomap team

06/26/2024 01:31:53

Support say that they cannot restore functionality. Rolled back to the last fully functional version. Worked great for a while but now kinomap has blocked use of that functional version. Poor communicators, no respect for users, poor management- stay away folks, look elsewhere.

2 0
Developer Replies Reply Time 06/25/2024

Hello,
Sorry that you feel that way. We always do our best to provide a quality service and improve it with every update.
Best regards,
The Kinomap team

06/25/2024 05:19:00

I'm only trying to do free ride and tho it says my rower is connected it just sits on the "start rowing to begin training" screen and won't go into my actual real time activity

1 0
Developer Replies Reply Time 06/25/2024

Hello,
Please contact our support if you need assistance: [email protected]
You can also consult our FAQ at https://support.kinomap.com/hc/en-us
Best regards,
The Kinomap team

06/25/2024 02:32:28

Update: I must admit to being a bit cheesed off with notificaions - have these set to none but still receive many. Remains of an old review: Would love to see: 1) ability to reverse. Often, I go past something & want to go back. If no reverse signal a reverse mode with forward pedal would work. 2) In challenge mode, inclines and declines often don't match terrain: be great if this could be improved. 3) Sensitivity. Ideally if I move a meter, the video should move a meter. 10s lag currently.

5 0
Developer Replies Reply Time 02/04/2024

Hello,
Thank you very much for your feedback!
We are always looking to improve the application, so do not hesitate to contact our support team again if you have any other suggestions!
Best regards,
The Kinomap Team

06/14/2024 01:03:35

This app keeps harassing me with unwanted notifications, every single day. Support didn't help me. There was no misunderstanding, and I am not going to contact them again, problems with your support team run in circle. Why should I spend time reporting if you don't to listen/fix?

0 0
Developer Replies Reply Time 06/13/2024

Hello,
Perhaps there was a misunderstanding. Please do not hesitate to contact our support team again: [email protected]
Best regards,
The Kinomap team

06/13/2024 15:05:15
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