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Jeeny - جيني
Book the most affordable ride
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Rating

Current Version Ratings
4.59
4.6

15368 ratings

5
13051
4
718
3
363
2
199
1
1037
All Version Ratings
4.59
4.6

15227 ratings

5
12925
4
716
3
361
2
198
1
1027

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Sticky Reviews: Refers to the reviews displayed directly on the App Store app details page. To view other reviews, you need to click "View all" in the App Store.
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ما خدمة عملاء في جيني

By Monia2020   

وصلت وطلبت ورفض الكابتن يوصل لمكاني وفي النهاية جيني يخصم علي انا انتظار ٧ ريال . كل ما احاول ابلغ على الموضوع يطلع في التطبيق صفحة بيضاء ولا يوجد رقم للتواصل مستاءة الى مالا نهاية . افشل افشل تطبيق

07/14/2024 09:53:59
I write letters but without any reply

By louislee123lee   

My wallet inexplicably charged me over 50 SAR, and now I can’t request a ride unless I pay it! But I’ve already paid for each ride I took. It’s been a really terrible experience!

07/12/2024 03:28:32
رسوم بلغلط

By سسناصر   

تاخير ولغيت الطلب وخصوم علي رسوم

Developer Replies Reply Time 07/01/2024

عميلنا العزيز.

نشكرك على مشاركة ملاحظاتك معنا. ونأسف لأن تجربتك لم ترق إلى مستوى توقعاتك؛ ولكن كن على ثقة من أنه في حال مروركم بتجربة سيئة وقيامك بإرسال الملاحظة من خلال الرابط التالي: https://forms.gle/GE9YtD75eZmeTn2G8 , ستتم المراجعة والمتابعة بالاجراء المناسب.

يرجى التواصل معنا بشأن أي تعليقات أخرى أو مخاوف أو اقتراحات تود مشاركتها.

جيني

06/27/2024 02:32:13
Refund

By Kcasag   

I really like the app, especially that it’s not on the boycott list, anyways a while ago I cancelled a ride because the driver told me to, and I did not get a refund yet almost a month👍

Developer Replies Reply Time 07/01/2024

Dear
Thank you for sharing your feedback. We apologize that your experience did not meet your expectations; we are constantly working on improving our service.
Please contact us at the following link: https://forms.gle/GE9YtD75eZmeTn2G8 with any further comments you would like to share.
Jeeny

06/26/2024 11:15:47
Very good service Thank you so much

By khulud eid   

Love it

Developer Replies Reply Time 06/22/2024

Dear Customer,

Thank you so much for your review. We’re glad to hear that you enjoy your experience with our app. We’re committed to offering a great, fast and affordable service and it’s great to know that we’re meeting this goal.

Thank you again for taking the time to share your feedback with us - it’s always appreciated.
Jeeny

06/18/2024 08:32:44
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