The ICAS Online app provides direct access to information and resources including a series of support articles, exercises and videos. The app is available to users and their family, 24/7/365, with various points of EAP contact including online counselling, call back requests and direct calling. Your ICAS EAP provides various counselling and support services that can be accessed via telephone, video, chat or face-to-face in both work and private environments. These services are available to employees and their families. Your Employee Assistance Programme is a completely confidential service provided to your organisation by ICAS. The aim of the service is to support the optimal performance of all employees through the provision of professionally managed psychological, social and health advice services