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LuxTrust Mobile
Secure logins & transactions
Version History
Updates Comparison
App Status
  • Earliest Version Launch Date Globally
    10/05/2020
  • Latest Version
    4.9.1
  • The Latest Version Online Duration
    18Day10Hour
  • Total Updated Version (Last 1 year)
    8

Version Timeline

Hover the "Icon" to View the Updates. Click "Icon" to View the Comparison
Version History
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Version History

  • Version4.9.1
    05/14/2024
    Size:78.07M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.9.0
    04/29/2024
    Size:73.79M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.8.1
    12/11/2023
    Size:78.08M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.8.0
    11/27/2023
    Size:78.08M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.7.1
    10/17/2023
    Size:69.74M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.7.0
    10/10/2023
    Size:69.74M

    Secure logins & transactions

    Update Log

    Discover the latest LuxTrust mobile app, your digital security partner. With a vibrant new look to perform your daily transactions safely. Stay tuned, more updates will come soon.

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.6.0
    09/04/2023
    Size:67.06M

    Secure logins & transactions

    Update Log

    As part of the new version, you will notice that you will be able to receive a new request from the merchant, which you will have up to 7 days to accept or reject.
    You will be able to view the details of the transaction (can be a payment, top-up, authentication request, etc.)

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.5.0
    06/13/2023
    Size:73.90M

    Secure logins & transactions

    Update Log

    As part of the new version, you will notice that you will be able to receive a new request from the merchant, which you will have up to 7 days to accept or reject.
    You will be able to view the details of the transaction (can be a payment, top-up, authentication request, etc.)

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.4.0
    04/11/2023
    Size:73.55M

    Secure logins & transactions

    Update Log

    As part of the new version, you will notice that you will be able to receive a new request from the merchant, which you will have up to 7 days to accept or reject.
    You will be able to view the details of the transaction (can be a payment, top-up, authentication request, etc.)

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

  • Version4.3.0
    02/13/2023
    Size:80.60M

    Secure logins & transactions

    Update Log

    As part of the new version, you will notice that you will be able to receive a new request from the merchant, which you will have up to 7 days to accept or reject.
    You will be able to view the details of the transaction (can be a payment, top-up, authentication request, etc.)

    Screenshots
    App Description

    LuxTrust Mobile – carry out your most sensitive online operations directly from your smartphone and without using any hard devices (such as the classic Token or a Scan).
    WHAT DOES LUXTRUST MOBILE DO?
    LuxTrust Mobile allows you to:
    - Securely access our partner websites (banks, e-government, …)
    - Confirm and validate online financial transactions
    - Sign documents electronically directly
    - Perform various operations on guichet.lu
    HOW TO ACTIVATE IT?
    If you already are a LuxTrust customer and have your Token or Scan at hand, simply install it and follow the steps indicated in the app.
    If you are not a LuxTrust client and you want to use the app, order your LuxTrust electronic identity on www.luxtrust.lu.
    HOW TO USE IT?
    LuxTrust has three main modes:
    - App2App: Once set-up in your banking app, LuxTrust Mobile can automatically exchange with it so that you do not need to enter an OTP (one-time password). You just have to confirm or cancel the operation. Please check with your bank how to enable this feature.
    - Scan the QR code (mosaic image) when connecting to a website using a desktop or tablet: You will select LuxTrust mobile instead of the Token for instance. You can then scan the QR code displayed after entering your User ID and Password. The app decrypts the image and generates the OTP (one-time password) you need to insert on the website.
    - Receive a Push Notification when accessing to our partners’ website from a desktop, tablet or smartphone. Partners’ websites having this feature enabled will automatically send you a notification asking you to confirm or cancel the specific operation. You can also find it under “Pending transactions”.
    OTHER FEATURES
    You can activate your LuxTrust Mobile app on a second device (like a tablet) and enable TouchID or FaceID to unlock it, for more convenience.
    DO YOU NEED HELP?
    If you have any questions or need help, feel free to contact our Helpdesk at +352 24 550 550 or by email at: [email protected].
    SECURITY NOTICE
    Before installation and as well as during utilisation, please ensure that your devices (smartphone, tablet, etc.) are appropriately secured and protected. For security reasons, LuxTrust do not accept rooted or jailbroken devices and cannot be held liable in case such devices are used.
    To remain protect at all times, do not disclose your security codes, PINs, and passwords to anyone.
    If you suspect that your device or credentials have been compromised, stop using the app and immediately notify LuxTrust by telephone at +352 24 550 550. Our colleagues from Helpdesk will offer you support and guidance.
    ABOUT LUXTRUST
    LuxTrust is leading European electronic identity and trust services provider. Certified and acting in compliance with the latest European regulations (eIDAS, PSD2, GDPR, ETSI), LuxTrust delivers digital services related to the identification and authentication (required to equip individuals with a valid electronic identity and to secure access to websites and applications) and the creation and validation of electronic signatures.

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