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Plantum - AI Plant Identifier
Care Guide and Identification
Ratings & Reviews Stats
Reviews Topics & Entries

Rating

Current Version Ratings
4.56
4.6

101834 Ratings

5
82938
4
7614
3
3490
2
1523
1
6269
All Version Ratings
4.56
4.6

101834 Ratings

5
82938
4
7614
3
3490
2
1523
1
6269

Ratings Trend

Daily Reviews Trend

Reviews Details

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Sticky Reviews: Refers to the Reviews Displayed Directly on the App Details Page of the App Store. Other Reviews Need to Click "View All" in the App Store to View.
Ratings
Reviews
Release Time
Free?

By cheztim   

It’s not free. False advertising.

06/10/2024 19:29:42
You have to pay if you want to use the app.

By kkaysmith2242   

It didn’t even let me take one picture or let me use the app without paying first.

Developer Reply Reply Time 06/11/2024

Hello! We apologize if our app did not meet your expectations. While some features and in-depth plant care tips may require a premium subscription, we also offer a range of basic plant care guidance within the app. We continuously strive to balance the cost of maintaining and improving our app with providing value to our users. If you have any specific concerns or questions about your plant's well-being, we encourage you to reach out to our support team at [email protected]

06/09/2024 17:30:03
Every leaf is a maple leaf

By Maxxxgoode   

The leaf identification is wildly wrong Everytime. It is a joke

Developer Reply Reply Time 06/11/2024

Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at [email protected] so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

06/04/2024 10:07:59
Rip off!! Do not do the trial!

By Scammed by plant app   

$6.99 a week after “free” trial??? The subscription does not show up under account making it a challenge to cancel. Just google the plants you’re interested in, this app is unnecessary and a waste of money.

Developer Reply Reply Time 06/11/2024

Hello! We're sorry to hear about your experience. If you're unable to find the subscription option within the app settings, it's possible that the subscription has already been cancelled or you might be signed in with a different Apple ID. If you continue to experience issues or have any further questions, please don't hesitate to reach out to our support team at [email protected] for assistance

06/04/2024 00:24:16
you are the best you can

By ;$68<£!%€,~<>>#   

thbbl

06/01/2024 19:58:48
Rip off

By Saggysister   

Super expensive per week subscription, difficult to unsubscribe, auto renews, and only identifies a small proportion of plants.

Developer Reply Reply Time 06/11/2024

Hello! We apologize if our app did not meet your expectations. While some features and in-depth plant care tips may require a premium subscription, we also offer a range of basic plant care guidance within the app. We continuously strive to balance the cost of maintaining and improving our app with providing value to our users. If you have any specific concerns or questions about your plant's well-being, we encourage you to reach out to our support team at [email protected]

05/31/2024 12:34:12
Waste

By !!!!!????!!!!!…..   

I got this app to help with my plant it cannot identify my plant correctly it’s useless glad I only did the free trail had for 5 minutes not worth spending money on

Developer Reply Reply Time 06/11/2024

Hello! We always strive to provide the best possible service to our users. As for the misidentification of the plant, we will look into this issue and work to improve our algorithm. We would appreciate more details on the plants that were misidentified and we kindly ask you to contact our support team at [email protected].

05/30/2024 19:36:55
Charge without warning

By Angels1307$   

This app charged my phone with out my permission

Developer Reply Reply Time 06/10/2024

Hello! We take user concerns seriously, and we want to assure you that it is impossible for our app to charge a user without their explicit confirmation. Apple's secure payment system requires user authorization for any financial transactions related to the app. If you have any further concerns, please don't hesitate to contact us at [email protected].

05/30/2024 12:19:31
Fake app

By Renj123   

Fake app , I paid for for 1 year and after that app is crashing. I uninstalled the app and reinstalled it again the it’s asking for subscription. Please don’t install this app

Developer Reply Reply Time 06/10/2024

Hello! We appreciate you taking the time to write a review for us. Please get in touch with us at [email protected] so that we can investigate and find a solution to this problem. Your needs will be better met by our support team.

05/29/2024 23:12:43
How to restore my plant

By Cakeagy   

In order to know how to help/restore my plant I had to pay an additional $19.95. I cancelled my subscription

Developer Reply Reply Time 06/07/2024

Hello! We understand that the consultation fee may not be for everyone, and we apologize for any inconvenience this may have caused. However, our subscription only covers the development and maintenance of the app. Our expert team is not covered by the subscription costs, which is why there is an additional fee for consulting with them. We also offer a range of basic plant care guidance within the app for free. We continuously strive to balance the cost of maintaining and improving our app with providing value to our users. If you have any further concerns or questions, please don't hesitate to reach out to our customer support team at [email protected].

05/27/2024 16:26:23
No DataNo Data
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