Dear Atif Shahzad, Thank you for the feedback. If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving the product and we are thankful to have an amazing customer like you. We hope to see you again soon!

Dear Ranjeet Singh, We apologize for the negative experience you had with us and appreciate you for bringing this issue to our attention. Please email us at [email protected] with more information (e.g. - your booking ID)? We’ll be happy to make this right. Best, The eZhire Team.

Dear Yash Kakrania, We apologize for the inconvenience caused we strive to provide timely and reliable service to all our customers. We understand the frustration that arises from delays. Please know that We have taken your feedback seriously, and we are actively reviewing our processes to ensure such incidents are minimized in the future.
Regards

Dear Shamil Shami, Thank you for the feedback. If you enjoy using the app, please rate us 5 stars. It would encourage us to continue improving the product and we are thankful to have an amazing customer like you. We hope to see you again soon!

Dear Shahansha Rafeek, Thank you for bringing up this concern. We want to assure you that it is never our intention to force our customers into providing feedback or tips for drivers. Your concern has been forwarded to our IT team, who have promptly addressed the issue to ensure a smoother booking experience moving forward.
Regards
eZhire Team

Dear Asoor Badawy, We apologize for the inconvenience caused. As per the policy, the allowed mileage on the booking is mentioned in the confirmation email BKID 277624 and excess mileage on a booking is charged from the customer`s card. Detailed invoice has been shared with you. For further assistance, feel free to write us at [email protected]

Dear Oleksandr Zrazhevskyi, We apologize for the inconvenience caused. As per the company`s policy, any non-rental charges on a booking will be charged from the customer`s card as mentioned in the confirmation email for a BKID 288347. The invoices have been shared with you. For further assistance, feel free to write us at [email protected]

Dear Muhammad Noman, We have decided to shut down our services in the Pakistani region, as we are unable to process any new orders at this time. We apologize for the inconvenience caused due to the current inflation rates, we have to make some difficult decisions to maintain our business operation and ensure our financial sustainability.

Dear Tapan Jain, We apologize for any inconvenience caused by the delay in delivering and picking up the vehicle. Please know that we are actively reviewing our processes to ensure such issues are addressed promptly. We understand the importance of timely service and will work diligently to improve in this area.
Regards,
eZhire Team

Dear Tammer Aimer TV, We apologize for the negative experience you had with us and appreciate you for bringing this issue to our attention. Please email us at [email protected] with more information (e.g. - your booking ID)? We’ll be happy to make this right. Best, The eZhire Team.